On your SHIELD Home screen, check that the Network Settings Ethernet symbol
displays:
.
Check that your Ethernet cable is connected from your SHIELD to your router or
Ethernet port.
GeForce NOW Issues
Network test detected a "Poor network" or "Network error."
This generally happens because of poor networking. Please make sure you meet the
network
requirements
to run GeForce NOW.
For an amazing GeForce NOW experience, we recommend the following:
Internet connection with at least a 10 Mbps download speed
Home network with 60 ms or less ping time to a GeForce NOW server. Please visit this
website to find out where our GeForce NOW servers are located:
http://shield.nvidia.com/game-streaming-with-geforce-now
NVIDIA GameSream™-ready 5 GHz Wi-Fi router
I have all the requirements to run GeForce NOW. However, sometimes the GeForce NOW
network test allows me to play GeForce NOW, and sometimes it doesn't. Why is this?
GeForce NOW performs a network test each time you launch the app to determine your
current network performance. There may be problems with your network at different times
during the day. You should contact your Internet Service Provider (ISP) to see what you can do
to improve it. Also, check to see whether you have an NVIDIA GameStream™-Ready 5 GHz Wi-
Fi router:
http://shield.nvidia.com/routers
I was idle and GeForce NOW disconnected me from my game. Can I log back onto GeForce
NOW and rejoin my game where I left off?
Yes, your last game state will be saved. You can start another game session and load one of
your saved games.
Why am I getting a message, "You have reached the session time limit and will be terminated in
5 minutes" when playing GeForce NOW?
GeForce NOW allows you to play a single game session up to 2 hours. After that you will be
disconnected from GeForce NOW. If you receive this message we recommend you save your