44
Mini PTZ Speed Dome
APPENDIX B — TROUBLESHOOTING
If problems occur, verify the installation of the camera with the instructions in this manual.
Isolate the problem from the equipments in the system and refer to the equipment manual for
further information.
Problem
Solution
No video.
Verify that power is connected to all components in the
system.
Verify that the power switches are ON.
Check that the BNC connectors are securely
connected.
(See Figure 4).
Poor video quality.
Check the voltage level of the dome camera.
Check the power supply voltage (nominal 24VAC)
Dome cameras lose their positions.
Reset the cameras using the Dome configuration
menus.
Check if there is unusual sound.
Check the voltage level of the dome camera.
Camera number does not match the
multiplexer number.
Check the camera ID and connect the BNC cable into
the proper input of the multiplexer.
Picture is torn when switching
Adjust phase of Line Lock.
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