76
Problem
Cause
Solution
Cannot connect to
network
Router restricts
access to listed MAC
addresses
Obtain the the radio MAC address from MENU > System settings >
Network > View settings and add to router list. Note: The radio has
separate MAC addresses for wired and wireless networks; only
the current network adaptor method address is displayed, but the
other address can be obtained by changing the first pair of digits
between ‘00’ (wireless) and ‘02’ (wired).
Insufficient Wi-Fi
signal strength
Check distance to router; see if a computer can connect to the
network in this location.
Unknown encryption
method
Change encryption method on router. The radio supports WEP,
WPA and WPA2
Unusual network
configuration
Setup network manually through MENU > System settings > Net-
work > Manual settings.
Cannot play
particular Internet
radio station
Station not broad-
casting, overloaded
or insufficient band
-
width.
Try other stations; try listening on computer via Internet radio
portal website; try later.
Station broadcas-
ting using unknown
codec.
Link out of date.