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Appendix A: Troubleshooting and Maintenance

process often corrects any problems that
were associated with the initial Bluetooth
pairing. [cross reference]

Audio recognition is poor



Ensure the headset is in close range of
your device and there are no large
objects between the headset and your
device.

Содержание Dragon BT Headset 2.0

Страница 1: ...nition Professional solution Nuance Dragon Bluetooth WirelessHeadset 2 User Guide For the Nuance Dragon family of speech recognition solutions Guide Model Name Number DragonBT2 0 Marketing Name PMN Dr...

Страница 2: ...uracy or freedom from error of this document or the product or products referred to herein and specifically disclaims any implied warranties including without limitation any implied warranty of mercha...

Страница 3: ...n and off 11 LED indicator lights 11 Audio alerts 11 Status icons 11 Pair your headset 13 Apple devices iOS 13 Windows devices 14 Android devices Android OS 15 Pair your headset with other devices 17...

Страница 4: ...hapter 5 Using a voice assistant with your headset 26 Enable your voice assistant 27 Invoke your voice assistant 28 Appendix A Troubleshooting and Maintenance 29 Troubleshoot your headset 30 Maintain...

Страница 5: ...v About this guide Guide overview vi Audience vi...

Страница 6: ...ents regular use instructions troubleshooting procedures and maintenance instructions for the DragonBluetooth wireless headset 2 0 Audience This guide is intended for Dragon users who will dictate wit...

Страница 7: ...Chapter 1 Introduction 1 About the headset 2 Headset components 2 Technical specifications 3 Product safety 5 Product warranty 6...

Страница 8: ...istant for your device such as Siri iOS You can dictate with Dragon when it s installed on your Bluetooth capable computer mobile phone or tablet Your headset is supported on the following devices Ope...

Страница 9: ...ge 2 400 2 480 GHz General Maximum Talk Time 8 hours Maximum Stand By Time 240 hours Noise Cancellation Type Clear Voice Capture CVC technology Headset Fit In Ear Headset Weight 22g Operating and stor...

Страница 10: ...on Bluetooth Wireless Headset 2 0 4 Power Output 3mW Rated Charging Interface USB C Charging Time Approximately 2 hours Charging Operating Voltage DC 5V Operation Voltage 3 3 4 2V Operation Current 4...

Страница 11: ...uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that...

Страница 12: ...aux deux conditions suivantes 1 L appareil ne doit pas produire de brouillage 2 L appareil doit accepter tout brouillage radio lectrique subi m me si le brouillage est susceptible d en compromettre l...

Страница 13: ...el 9 Turn your headset on and off 11 LED indicator lights 11 Audio alerts 11 Status icons 11 Pair your headset 13 Apple devices iOS 13 Windows devices 14 Android devices Android OS 15 Pair your headse...

Страница 14: ...Your headset comes with a charging cord Do one of the following to charge your headset Charge your headset with an adapter 1 Plug the USB C end of the cord into your headset 2 Plug the USB end of the...

Страница 15: ...battery life indicators for specific devices Device Visual Indicator Audio Indicator Apple The battery icon in your device s status bar indicates the headset s remaining battery life Battery level is...

Страница 16: ...Dragon Bluetooth Wireless Headset 2 0 10 Device Visual Indicator Audio Indicator remaining Battery level low less than 30 remaining...

Страница 17: ...the red LED indicator Note Turning your headset off does not turn off Dragon s microphone LED indicator lights LED light Indicator Red and blue LED flashing alternately Headset is in pairing mode One...

Страница 18: ...set 2 0 12 Icon Operating System Description Apple Headset is paired with your Apple device Apple Remaining headset battery life Android Headset is paired with your Android device Windows Headset is p...

Страница 19: ...t can be paired with a maximum of one device at a time Apple devices iOS 1 Turn on your Apple device 2 Tap Settings Bluetooth 3 Enable Bluetooth 4 Turn on your Dragon Bluetooth headset The red and blu...

Страница 20: ...Bluetooth or other device The Add a device dialog box opens 6 Select Bluetooth Your Windows device searches for discoverable Bluetooth devices If your headset doesn t appear in the list see Troublesh...

Страница 21: ...evice automatically unless you manually disconnect or unpair it 8 Click Done Your headset now appears on the Bluetooth other devices page Android devices Android OS 1 Turn on your Android device 2 Acc...

Страница 22: ...pair it 3 Tap the Bluetooth icon to enable Bluetooth 4 Touch and hold the Bluetooth icon 5 Tap Pair new device or look under Available devices If your headset doesn t appear in the list see Troublesho...

Страница 23: ...e to which your headset is currently paired open the Bluetooth menu Apple devices Tap Settings Bluetooth Android devices Access the Quick Settings menu and tap the Bluetooth icon Windows devices Launc...

Страница 24: ...crophone boom towards you then rotate the ear piece away from you 2 Lower the microphone boom Wear 1 Slide the headset over your ear then press the earpiece gently inward toward your ear Tip For best...

Страница 25: ...19 Chapter 3 Dictating with your headset Dictate Dragon Professional 20 Dictate Dragon Anywhere 22 Dictate Dragon Professional Anywhere 23...

Страница 26: ...on 3 If you don t already have a user profile Dragon prompts you to create one You can choose your headset as your microphone after you create your user profile 4 If you already have a user profile fr...

Страница 27: ...Chapter 3 Dictating with your headset 21 Note Turning off Dragon s microphone does not turn off your headset To conserve battery life when you re not dictating turn your headset off...

Страница 28: ...ur headset on 2 Open Dragon Anywhere 3 Tap Dragon s microphone button and begin dictating when the button turns green Dragon uses the Bluetooth headset for dictation automatically If you unpair or shu...

Страница 29: ...Professional Anywhere 1 Turn your headset on 2 Open Dragon Professional Anywhere 3 From the DragonBar select Microphone Headset Dragon Bluetooth Headset II Hands Free AG Audio 4 Tap Dragon s microphon...

Страница 30: ...Dragon Bluetooth Wireless Headset 2 0 24 Chapter 4 Calling with your headset Call basics 25 Answer a call 25 End a call 25 Adjust the volume 25 Mute a call 25...

Страница 31: ...ll press the Call button refer to line art component End a call Press the Call button refer to line art component Adjust the volume Volume Up Press the Volume up button Volume Down Press the Volume do...

Страница 32: ...26 Dragon Bluetooth Wireless Headset 2 0 Chapter 5 Using a voice assistant with your headset Enable your voice assistant 27 Invoke your voice assistant 28...

Страница 33: ...ng a voice assistant with your headset Enable your voice assistant You can invoke the following voice assistants with your headset Siri iOS Google Assistant Android OS Cortana Windows To enable your v...

Страница 34: ...Dragon Bluetooth Wireless Headset 2 0 28 Invoke your voice assistant 1 Press the Call button once 2 Wait for the audio prompt then make your request...

Страница 35: ...29 Appendix A Troubleshooting and Maintenance Troubleshoot your headset 30 Maintain your headset 32 Clean your headset 32 Support 33...

Страница 36: ...r Bluetooth devices Move your headset closer to your device Your headset has a range of 10 meters 32 8 feet Restart your device If you re using a Windows device check for and install any Windows updat...

Страница 37: ...cess often corrects any problems that were associated with the initial Bluetooth pairing cross reference Audio recognition is poor Ensure the headset is in close range of your device and there are no...

Страница 38: ...lectronic devices destroy the battery or distort plastic components Do not expose the headset to extreme cold Do not attempt to dismantle the headset components Do not drop the product on hard surface...

Страница 39: ...Appendix A Troubleshooting and Maintenance 33 Support Need more help Contact Technical Support Monday Friday 9am to 8pm EST EDT at 770 702 6014...

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