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MONOLED-BT/ DUOLED-BT HEADSET USER GUIDE 

- ENGLISH

 

PACKING LIST 

1 x MonoLED-BT/ DuoLED-BT Headset 

1 x Base Station 

1 x USB Type-C to Type-C cable 

1 x USB Type-A to Type-C adapter 

1 x portable case 

Notes:  

• It is required to install WIService (Collaboration -> Settings -> Extensions) to 

use MonoLED-BT/ DuoLED-BT. 

• MonoLED-BT headset is available only as HWaaS. 

 

SAFETY INFORMATION 

https://www.wildix.com/safety-information/ 

 

COMPATIBILITY 

The Headset supports dual (multipoint) wireless connection, 
which means it can be connected to two devices 
simultaneously:  

1. Via Base Station. Such connection provides full support of 
LED user and call statuses and compatible with: 

Apple Mac, Windows PC 

WorkForce 

WelcomeConsole  

Temporary limitation: 

The Headset cannot be connected to Vision/ SuperVision via 

Base Station, the support will be available later 

2. Via Bluetooth module embedded in the Headset itself. Such 
connection doesn’t provide LED statutes support and 
compatible with: 

Android, iOS apps 

Vision/ SuperVision 

W-AIR LifeSaver 

W-AIR Med 

W-AIR Office 

 

POWER ON/ POWER OFF 

Press 

Multi-function 

button for 3 seconds. 

 

HEADSET AND BASE STATION OVERVIEW 

CHARGING 

1.

Connect USB cable to the Base Station 

2.

Plug the cable into a device USB port

 

(use Type-A 

adapter if needed) 

3.

Place MonoLED-BT/ DuoLED-BT

 

into the Base Station 

4.

When charging, Headset status LED turns red  

5.

When charged, Headset status LED turns blue 

Battery charging time 

Less than 60 minutes to charge 20% 

Less than 90 minutes to charge 50%  

Fully charged in less than 3,5 hours 

 

CONNECT VIA THE BASE STATION 

1.

Connect USB cable to the Base Station 

2.

Plug the cable into a device USB port (use Type-A to 
Type-C adapter if needed) 

3.

Turn the Headset on 

4.

The Headset Status LED starts blinking and the voice 
prompt announces “Your Headset is connected” 

5.

For Collaboration, set “Wildix MonoLED-BT”/ “Wildix 
DuoLED-BT” as audio device in Collaboration -> 

Settings

 -> 

Web phone 

Note: The Headset and the Base Station are paired by default. If you 
accidentally unpair them, proceed with the following steps to pair them 
back: 

Press

 

and hold 

Pairing 

button on the Base Station for 3 seconds, 

the Pairing LED indicator starts blinking with fast blue and red blinks 

Make sure the Headset is powered off. Press and hold the 

Multi-

function

 button for 3 seconds until you hear “Power on”. Keep 

pressing for 3 seconds more until you hear “Pairing” 

The Headset Status LED starts blinking and the voice prompt 
announces “Your Headset is connected” 

 

CONNECT VIA BLUETOOTH EMBEDDED IN THE 
HEADSET 

1.

Unplug the Base Station and turn the Headset

 

off 

2.

Activate Bluetooth on a device you want to connect 
the Headset to 

3.

Press and hold the 

Multi-function

 button for 3 

seconds until you hear “Power on”. Keep pressing for 
3 seconds more until you hear “Pairing” 

4.

Search for MonoLED-BT/ DuoLED-BT

 

in Bluetooth 

devices list on your device and select it for pairing 

5.

The Headset Status LED starts blinking and the voice 
prompt announces “Your Headset is connected” 

 

Version 01/2022

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