NRG Product Manual
Hybrid XT Vane
HybridXT_Vane_Manual
Rev 13.0
[email protected] | Page 21
7 February 2017
5. Insure your shipment against damage or loss in transit. Be sure to check the appropriate box and
enter a "Value for Carriage" (insurance) on your air waybill. The value is the purchase price of the
equipment or what it would cost to replace the equipment if the shipment were lost. Keep a record of
the tracking number.
Once your item arrives, we will assess the item and notify you of the repair cost. Any repair charges and
freight costs, if applicable, are payable before NRG Systems will return the repaired item to you via
door-to-door courier service. NRG Systems will send you a shipment advisement when the repaired item
is shipped.
International Customers:
Before sending the repair item to NRG Systems, check with your local customs authorities about
provisions in your country for exporting and re-importing repair items. Some countries treat repair
shipments like new shipments and charge import duties and taxes again upon re-importation. Other
countries have specific steps to follow or specific forms to complete which help reduce the import duties
upon re-import of the item.
US CUSTOMERS
Please see items 1, 4, and 5 above. Send your item(s) to NRG Systems “Freight Prepaid and Insured.”
Shipments sent freight collect will not be accepted by NRG Systems.
NRG Systems
Attn: RMA- __________
110 Riggs Road
Hinesburg VT 05461 USA
