6.
Troubleshooting
Error
Remedy
The device does not switch
on.
Check it the power adaptor is connected properly.
No sound.
1. Turn on the sound as it may be muted
2. Increase the volume.
3. Pull any connected headphone or speaker from the
connector jack.
No network connection can
be established.
1. Check the LAN cable or the WLAN function.
2. Try to set an IP address at the device.
3. Activate the DHCP function on the router and make
the connection again at the device.
4. A firewall is activated on the network – set the
respective program in such a way that access is
possible.
5. Reboot the router
WiFi connection cannot be
established.
1. Check the availability of WLAN network on the router.
2. Place the device closer to the router.
3. Make sure the password is correct.
Wired connection cannot be
established.
1. Check the availability of LAN network on the access
point.
2. Reconnect or even replace the LAN cable.
No station is found.
1. Check the network as well as the access point and
firewall.
2. The station may not be available currently, try it again
later or select another station.
3. The link of the station is changed or the station no
longer transmits – ask the provider for information.
4. The link of manual added station is not correct, make
sure it is correct and re
-
enter.
Hiss in FM mode
1. Check/move the FM antenna.
2. Move the radio.
No stations available /
burbling / intermittent in DAB
mode.
1. Move the radio.
2. Rescan local stations only (high
-
strength).
3. Check the local DAB coverage.
Alarm does not work.
1. Switch on the alarm.
2. Due to the volume setting, refer to the solutions of
“No sound”.
3. The source of alarm was set to be station but there is
no network connection. Change the source of alarm
or reconfigure the connection.
USB driver or MP3 player is
not detected.
1. Check if the USB driver or MP3 player is plugged
properly.
2. Some USB hard disks need external power supply,
make sure it is connected to the power.
3. Not all MP3 players can be read directly on the device
