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What to do if…
Question
Answer
I turn the dose
button but my
Novolin-Pen® 4
does not release
any insulin.
This is normal.
$
Always press
the dose button to inject the insulin.
Turning
the dose button will
not
inject insulin.
When selecting a
dose, the dose
button will not turn
at all.
You have not pulled out the dose button before turning it.
$
Pull out the dose button and then turn it to select the
required number of units.
or
The Penfill® cartridge is empty.
$
Insert a new cartridge and check the insulin flow
(prime) as described on pages 9 to 11.
$
Select the required number of units and inject as
described on pages 13 to 15.
8-4253-32-001-2_v1-9.qxp 8/9/2006 1:08 PM Page 22