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Some SIM cards will be provisioned with a Personal Identification Number
(PIN) which locks user access to your Turbo Stick. When using a blocked
SIM card, you may be asked to enter the PIN number.
Service providers frequently limit the number of incorrect PIN entry
attempts. If you fail to enter a correct PIN within the number of permitted
attempts, the SIM card may become blocked. You will see a warning
message on your last attempt.
In the event that the card becomes blocked, you have the ability to
re-enable the PIN mechanism by entering a Personal Unblocking Key (PUK).
You will be prompted to enter a new PIN in combination with the PUK code
to unblock and reset the PIN lock.
IMPORTANT:
You will have a limited number of attempts to enter the correct PUK code.
If you fail to enter the correct code within the allowed number of attempts,
it will be necessary to replace the SIM card.
The PUK is available through eCare at
www.ca/mybell
or by calling
Bell Client Care.
Unblocking a SIM card
