Copyright © 2014
Ikhwezi Solar (Pty) Ltd, Novatherm CC, Solar Assist (Pty) Ltd
18
Warning
When inspecting your system please bear the
following in mind:
The removal of the electrical cover plate on the
solar geyser will expose 220 V wiring. It must
only be removed by an authorised electrician or
service person.
Care should be taken not to touch the pipe work
connecting the solar storage tank and the solar
collectors. Very high temperature hot water can be
generated by the solar collectors under certain
conditions, and will flow through the pipe work
from the solar collectors to the solar storage tank.
Working at heights should only be undertaken by
suitably qualified personnel, using the proper safety
equipment.
Failure to observe safe
practices may result
in:
scalding / burns;
electrical shock;
and/or falling,
which can cause
serious injury or
death.
13.9
Troubleshooting
Should your system not provide hot water please
check the following before requesting a service call:
Shading from trees is not excessive and is not
covering the collectors for all or part of the
day.
Hot water usage has not been excessive.
Hot water is not leaking from within the
plumbing system that feeds hot water to the
points of use.
The time clock is operational and has been
programmed correctly.
The electric meter and/or display light on the
time clock speeds up when the time clock is
active.
Power has been provided to the main board
(i.e. no electrical faults or load shedding).
The ripple relay has not become jammed in
the open position.
The water supply to the home has not been
interrupted (i.e. municipal shut-off)
Please contact your local dealer and/or installer if
all of the above have been checked and there is still
no hot water. A charge out fee may apply if the
system is found to be functioning correctly and the
matter relates to one of the above issues.
14.
Warranties
Please refer to the NovaSun SWH Warranty
Document.
15.
Contacts
WE Geysers (Pty) Ltd (Pty) Ltd
Physical Address
7 Nellmapius Road, Chamdor,
Krugersdorp, 1754
Postal Address
PO Box 4060, Luipaardsvlei,
1743
Tel
+27 11 769 1387
Fax
+27 11 762 2200
Website
www.novasunsolar.co.za
16.
Warranty Contact Centre
SolarAssist
0861 106 618 (24/7)
Website:
www.solarassist.co.za
Email:
