Appendix A: Customer Service
© 2018 Cutting Edge Optronics, Inc.
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Patara I and II Laser User Manual
Questions
What is the water flow rate (gpm)?
What is the set temperature on the chiller (°C)?
What is the water pressure on chiller (psi)?
What are the temperature set and actual reading from TEC controller (
o
C)?
What are the set current and actual current from eDrive (A)?
Is Q-switch enabled (yes/no)?
Is Q-switch triggered internally or externally?
What is the Q-switch power (percent)?
Is FPS enabled (yes/no)?
What are the FPS parameters?
What is the pulse repetition frequency (kHz)?
Is the output power measured directly from the laser (yes/no)?
What is the measured power (W)?
When did the problem happen?
Have you changed any settings recently (yes/no)?
Have you adjusted the laser to try to fix the problem (yes/no)?