Engineering information
Page 35 of 64
Centralized Attendant Service Description and engineering
Table 10
Release Link Trunk requirements
Average speed of answer
≤
5.00 seconds; average RLT delay
≤
4.00 seconds
RLT
circuits
needed
Attendant work time (AWT) in seconds
1–5
6–10
11–15
16–20
21–25
26–30
31–35
36–40
41–45
46–50
51–55
56–60
Attendant traffic (Ta) in CCS
1
5
5
4
3
3
3
2
2
2
2
2
1
2
19
22
22
21
20
19
18
18
17
17
16
16
3
35
41
43
43
42
41
40
40
39
38
37
36
4
50
62
66
67
66
66
65
64
63
62
61
60
5
64
82
88
91
92
91
91
90
89
88
87
86
6
79
101
110
113
115
116
115
115
114
114
113
112
7
94
121
131
136
139
140
140
140
139
138
138
137
8
109
140
153
160
163
164
165
165
164
164
163
162
Table 11
Release Link Trunk requirements
Average speed of answer
≤
5.00 seconds; average RLT delay
≤
6.00 seconds
RLT
circuits
needed
Attendant work time (AWT) in seconds
1–5
6–10
11–15
16–20
21–25
26–30
31–35
36–40
41–45
46–50
51–55
56–60
Attendant traffic (Ta) in CCS
1
6
6
6
5
4
4
4
3
3
3
2
2
2
21
25
25
25
24
23
22
21
21
20
19
19
3
35
43
46
46
46
45
45
44
43
42
41
41
4
50
62
67
68
69
68
68
67
66
65
64
64
5
64
82
88
91
92
92
91
91
90
89
88
87
6
79
101
110
113
115
116
115
115
114
114
113
112
7
94
121
131
136
139
140
140
140
139
138
138
137
8
109
140
153
160
163
164
165
165
164
164
163
162