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RLC Installation and Administration Guide
Administration
Standard 4.0
Device Information Statistics field descriptions
The following table describes the information on the Device Information
Statistics screen:
Statistic
Description
Port Number
Identifies the RLC port number associated with the
displayed information.
Type
Identifies the port type.
Valid values are Remote, Data, and Local TCM.
Device Type
Identifies whether the telephone connection on the
port identified is Normal or ACD.
Valid values are Normal and ACD.
Call Status
Identifies whether the port is currently handling a call.
Valid values are Busy and Idle.
Login Status
Identifies whether the telephone connected to this
port is active on the system.
Valid values are Logged on and Logged off.
Note:
This statistic applies only to ports associated
with ACD telephones.
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