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Norsk Kleber and its U.S. importer, Hestia Industries,
warrant this soapstone stove to be defect-free in
material and workmanship to the original purchaser
from the date of purchase as follows:
Check with your dealer in advance for any costs to
you when arranging a warranty call.
Mileage or service charges are not covered by this
warranty. This charge can vary from store to store.
Year 1 - COVERAGE: PARTS & LABOR
Norsk Kleber or its authorized agent will provide
repairs deemed necessary to restore your stove to
normal operation free of charge provided the stove
was operated as directed in the Owner’s Manual.
See Conditions and Exclusions for any circumstances
where your stove would not be covered by the Norsk
Kleber warranty.
Years 2- 5 COVERAGE: PARTS
Norsk Kleber or its authorized agent will provide
parts deemed necessary to restore your stove
to normal operation at no charge. You will be
responsible for all cost of labor associated with
the repair and replacement of defective parts. See
Conditions and Exclusions for any circumstances
where your stove would not be covered by the Norsk
Kleber warranty.
Years 5 -10 COVERAGE: SOAPSTONE(S)
Norsk Kleber or its authorized agent will provide
replacement soapstone(s) at no charge when
deemed they are defective by Norsk Kleber or its
authorized agent. See Conditions and Exclusions for
any circumstances where your stove would not be
covered by the Norsk Kleber warranty.
CONDITIONS & EXCLUSIONS
1. This soapstone stove must be installed by a
qualified installer. It must be installed, operated,
and maintained at all times in accordance with
the instructions in the Owner’s Manual. Any
alteration, willful abuse, accident, neglect, or
misuse of the product shall nullify this warranty.
2. This warranty is nontransferable, and is made
to the ORIGINAL purchaser, provided that the
purchase was made through an authorized Norsk
Kleber dealer.
3. Discoloration and some minor expansion,
contraction, or movement of certain parts and
resulting noise, is normal and not a defect and,
therefore, not covered under warranty.
4. This warranty does not cover misuse of the stove.
Misuse includes over-firing of this appliance and
can cause serious damage and will nullify this
warranty. Misuse includes use of salt-saturated
wood, chemically treated wood, or any fuel not
recommended in the manual.
5. The warranty, as outlined within this document,
does not apply to the chimney components or
other non-Norsk Kleber accessories used in
conjunction with the installation of this product.
If in doubt as to the extent of this warranty,
contact your authorized Norsk Kleber retailer
before installation.
6. Damage to the fire chamber due to mishandling,
removal, cleaning, or other handling is not
covered. Degradation of the fire chamber due
to burning of anything other than natural cord
wood is not covered. Burning of trash, garbage,
artificial or paper logs, gift wrappings, coal,
lighter fluids, chemical starters, treated or painted
wood, driftwood or chemical cleaners will void
the fire chamber warranty.
Warranty
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