Problem
Possible Cause
Solution
Vehicle does not run
Battery low on power
Recharge battery.
Thermal fuse has tripped
Let the vehicle cool down for 5 minutes.
Do not overload the vehicle.
Battery connector or wires are
loose
Check that the battery connectors and
wires are firmly connected.
Battery is dead
Battery lasts 1-3 years. Replace battery
and recycle the old battery responsibly.
Electrical system is damaged
Contact your distributor please.
Motor is damaged
Contact your distributor please.
Vehicle does not run very long
Battery is not properly charged.
Check that the battery connectors are
firmly plugged into each other when
recharging. Recharge battery again.
Battery is old
Battery lasts 1-3 years. Replace battery
and recycle the old battery responsibly.
Vehicle runs sluggishly
Battery low on power
Check that the battery connectors are
firmly plugged into each other when
recharging. Recharge battery again.
Battery is old
Battery lasts 1-3 years. Replace battery
and recycle the old battery responsibly.
Vehicle is overload
Reduce weight on vehicle.
Maximum user weight is 25 kgs.
Vehicle is being used in unsuit-
able conditions
Use the vehicle on flat, even surfaces.
Vehicle needs a push to go
forward
Poor contact of wires or
connectors
Check that the battery connectors are
firmly plugged into each other when
recharging. Recharge battery again.
“Dead Spot” on motor
A dead spot means the electric power
is not being delivered to the terminal
con nection and the vehicle needs re-
pair.
Contact your distributor please.
Difficult shifting from forward to
reverse or vice-versa
Attempting to shift while the
vehicle is motion
Always completely stop the vehicle
before shifting.
Loud grinding or clicking noises
coming from motor or gear box
Motor or gears are damaged
Contact your distributor please.
Battery will not recharge
Battery connector or adapter
connector is loose
Check that the battery connectors are
firmly plugged into each other when
recharging. Recharge battery again.
Charger not plugged in
Check that the battery charger is
plugged into a working wall outlet.
Charger is not working
Contact your distributor please.
Charger feels warm when
recharging
This is normal and not a
cause for concern
Completely read through this manual and the troubleshooting guide table before calling. If you still need help
resolving the problem
Contact your distributor please.
GB
Maintenance
• Check all screws periodically and tighten as needed.
• Check the vehicle’s plastic components frequently for damage.
• The mechanical parts of the vehicle can be lubricated with oil if necessary.
• Store the product indoors to protect it from the weather.
• Keep product away from hot items such as stove and the likes.
• Do not clean the product with a garden hose and do not use soap. A dry or moist cloth is enough.
• Do not drive in rain, snow, sand and gravel as this may damage the product.
If the product is not to be used for an extended period, recharge the battery and then disconnect all cables