Nordic ID Group
| Joensuunkatu 7 | FI-24100 Salo |Finland
358 2 727 7700 | Fax + 358 2 727 7720 | [email protected]
25 / 27
2017-09-22
Nordic ID EXA51 and Nordic ID EXA51e
User Guide
Version 1.7
https://github.com/NordicID/nur_sample_ios
2.3.
FIRMWARE UPDATE
Firmware of Nordic ID EXA51 is consisted of four different firmwares that are:
•
NUR firmware (firmware of the NUR RFID module)
•
NUR bootloader (bootloader of the NUR RFID module)
•
Device firmware (firmware of the reader)
•
Device bootloader (bootloader of the reader)
All the firmwares can be updated using Nordic ID RFID demo applications presented in section 2.1 or
implementing update functionality to 3
rd
party application using instructions that can be found from
section 2.2.
Please note if firmware version of Nordic ID EXA51 is 2
.0.2 or 1.x then it’s not possible to use Nordic ID
RFID demo application to update the firmware. In those cases, please refer to instructions below:
•
Firmware version 2.0.2: Please refer to instructions that can be found from GitHub (
link
)
•
Firmware version 1.x: Please contact Nordic ID Support for further instructions (
link
)
SERVICE AND SUPPORT
For technical enquiries regarding Nordic ID devices or software development, please contact our
Technical Support:
E-mail:
Telephone: +358 2 727 7790
As a manufacturer, Nordic ID stands responsible for providing repair services for its devices during and
after the warranty period. Together with partners Nordic ID serves customers globally. When your Nordic
ID device needs repair, always use only our Nordic ID Service or our authorized service partners. We
want to make sure that your Nordic ID product serves you the best possible way, and by using our
preferred service partners the quality of the service is trustworthy and the spare parts are original. This
way the existing product warranty remains, and you receive a 3-month service warranty for the repaired
devices.
Nordic ID works together with full support and primary support partners. Full support partners can handle
both warranty and non-warranty repairs on behalf of Nordic ID in their own regions. In addition, Nordic
ID has a network of smaller repair centres, primary support partners, who offer the first line of support
to their customers locally.
For any enquiries about Nordic ID repair service please contact:
E-mail:
Telephone: +358 2 727 7791
