Nokia D311 Скачать руководство пользователя

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Troubleshooting

Hardware

I am not sure if the PC card is working.

Check in the Monitor window that the PC card is working. You can also check the

Status page for the status of the connection.

There are no resource conflicts, but the PC card still does not work.

Check that the operating environment does not cause damage or interference to

the PC card. Detailed information on the operating environment can be found in

the chapter “About data transmission” on page 4.
Check that the PC card is properly inserted.
Run fault diagnosis tests on the

Tools

page.

You can try to determine whether the problem lies with the computer or the PC

card by using the card in another available PC card slot, by installing the card in

another computer, or by using another card in the first computer.

The PC card does not work in another PC card slot, but works in another computer.

Try to insert another PC card in the slot to determine if there is a compatibility

problem between the Nokia D311 PC card and the PC card slot, or if there is a

general fault with the slot.

The SIM card is not detected by the PC card.

Make sure that you are using a correct type of SIM card. The PC card does not

support 5 Volt SIM cards.
Make sure that the SIM card is inserted correctly: the connectors on the SIM card

and the PC card must meet.

Note:

You can find the latest troubleshooting information in the

readme.txt file on the Nokia D311 PC card CD-ROM.

Tip:

On the

Tools

page you can run fault diagnosis tests and save the test

results to a text file. The report can be useful if you need, for example, to

contact technical support in problem situations.

Содержание D311

Страница 1: ...User Guide Issue 1 ...

Страница 2: ...ic or security protocol software from RSA Security The information contained in this user guide was written for the Nokia D311 PC card Nokia operates a policy of continuous development Nokia reserves the right to make changes and improvements to any of the products described in this document without prior notice UNDER NO CIRCUMSTANCES SHALL NOKIA BE RESPONSIBLE FOR ANY LOSS OF DATA OR INCOME OR AN...

Страница 3: ...e 10 Uninstall the Nokia D311 PC card software 13 Getting started 14 Connect to a network 14 End network connections 17 Remove the PC card 18 Nokia D311 PC card features 19 The Manager and Monitor window 19 Profiles page 20 Settings page 27 Tools page 33 Administrator page 35 WEP security 37 Nokia Short Messaging 41 Text messages 42 Picture messages 44 Contacts 46 Chat 47 Troubleshooting 48 Instal...

Страница 4: ...ii Care and maintenance 51 Important safety information 52 Glossary 55 Index 59 Nokia One Year Limited Warranty 63 ...

Страница 5: ...ess devices can cause interference in aircraft Switch off when refuelling Don t use thePC card at a refueling point Do not usenearfuel or chemicals Switch off near blasting Don t use the PC card where blasting is in progress Observe restrictions and follow any regulations or rules Use sensibly Use only in the normal position Don t touch the antenna unnecessarily Qualified service Only qualified pe...

Страница 6: ...ed Network Services These are special services that you arrange through your wireless service provider Before you can take advantage of any of these Network Services you must subscribe to them through your wireless provider and obtain instructions for their use from your wireless provider Note Some GSM networks may not support all language dependent characters and or services ...

Страница 7: ...Windows 98 Second Edition Windows Me Windows 2000 and Windows XP For other supported operating systems and software updates please check the Nokia Web site at www club nokia com Important Warning Do not use the PC card when the use of a wireless device is prohibited or when it may cause interference or danger Warning Be careful when moving your computer so that you do not cause damage to the protr...

Страница 8: ... how to use an application please refer to that application s documentation You need to subscribe to the corresponding data and fax services from your wireless provider Contact your wireless provider for information about the availability and details of the services in your home network Internet access requires that you have subscribed to the data service and obtained an Internet access point from...

Страница 9: ...ause signals to become out of phase They can also cause reflected signals Both situations result in a loss of signal strength Low signal strength Due to either distance or obstacles the radio signal strength from a WLAN access point or GSM cell site may not be strong or stable enough to provide a reliable connection for communication Therefore to ensure the best possible communication remember to ...

Страница 10: ...proved for useina WirelessLocal Area Network WLAN The Nokia D311 PC card supports the following WLAN features IEEE 802 11b standard Data rates of 1 2 5 5 and 11 Mbit s Operation at a frequency of 2 412 2 462 GHz using Direct Sequence Spread Spectrum DSSS radio technology Wired Equivalent Privacy WEP data encryption with keys up to 152 bits The Nokia D311 PC card enables you to connect compatible l...

Страница 11: ...l over network connections because they pass through an access point A wireless station can access the services that are available in a regular wired LAN company database e mail the Internet and other network resources for example Ad hoc Intheadhocoperatingmode wirelessstationssendandreceivedatadirectlywith each other no access point is required Simply insert the PC cards into the stations make th...

Страница 12: ... SIM card is used as a means for user identification the data stored on the SIM card is read and if valid you are allowed to connect to the Internet and intranets The SIM card is provided by the wireless provider Accounting data such as used access time and or transferred data is passed from the network on to the wireless provider for billing purposes Accounting begins when the wireless station is...

Страница 13: ... On a SIM card users can store important information such as WEP keys and network profiles The smart card reader reads the data stored on the computer chip and sends it to the network for processing The SIM card is protected by a PIN code to access the contents of the SIM card you need to enter the correct PIN code Warning Keep all SIM cards out of reach of small children Please refer to the Data ...

Страница 14: ...eement If you do not accept the license agreement you cannot use the CD ROM 5 The main screen of the CD ROM opens Click Install to start the installation 6 The Welcome page of the installation wizard opens Click Next to continue 7 Readthroughandaccept theNokia licenseagreement Ifyoudonot accept the licenseagreement you cannot usethe softwareand the installationprocedure stops Click I Accept to acc...

Страница 15: ...s in each dialog box to continue with the installation In Windows XP the operating system opens Found New Hardware wizards For each of these wizards first select the option Install the software automatically and then select Continue Anyway to continue with the installation 12 The Completion page informs you when the installation is completed Remove the CD ROM from the CD ROM drive and click Finish...

Страница 16: ...es not launch automatically open Windows Explorer and locate the icon for your CD ROM drive Click on the icon to view the contents of the CD ROM drive 3 Double click on Start exe 4 Select the language for the CD ROM and installation program and read through and accept the Nokia license agreement If you do not accept the license agreement you cannot use the CD ROM 5 The main screen of the CD ROM op...

Страница 17: ...e list of programs select Nokia D311 PC card and click Add Remove 3 The Welcome page of the uninstall wizard opens If you do not want profiles and settings configured on the Settings page removed select the Keep all profiles and other settings check box If you want to save all data relating to the SMS application for example text and picture messages you have sent or received select the Keep all d...

Страница 18: ...to this service connect to a Wireless Local Area Network WLAN and send and receive data like in a regular wired LAN The data rate in WLAN can be up to 11 Mbit s Connect to a network To be able to connect to a network you need a network profile Easy connection profile with predefined settings is automatically created during software installation This profile enables network access without your need...

Страница 19: ... profile and connection type at this stage click Select 6 The Select Connection dialog box opens See Figure 4 From the list of profiles open the profile and select the connection type you want to use WLAN Connects you to a wireless local area network where you can send and receive data GSM Allows you to make data calls if your network supports data calls and you have subscribed to this service GPR...

Страница 20: ...ages To accessthe Internet oryour e mail by using GSM data services you need to make a data call Click Dial to make a data call The use of GSM data services requires that your network supports data calls and that you have subscribed to this service For more information contact your wireless provider Data call to phone number GSM data call is active To finish the call click End Call Ready to activa...

Страница 21: ...ks To connect to an ad hoc network 1 On the Profiles page select the General tab and click Select 2 The Select Connection dialog box opens Open the Easy connection profile and select the WLAN ad hoc connection type Click OK 3 Ifyou are startinganadhoc network type thenetwork name Ifyouare joining a network select the network name from the list box Click OK Tip Create your own profile for ad hoc ne...

Страница 22: ...ion Stop card If the taskbar icon is not visible see page 28 for more information Important The Windows 98 Second Edition operating system stops all PC cards when a new PC card is inserted into the computer If you insert another PC card into your computer make sure that you first stop the Nokia D311 PC card and remove it from the PC card slot Otherwise you may lose the network connection which may...

Страница 23: ...kbar and by selecting Manager window from the shortcut menu If the taskbar icon is not visible see page 28 for more information TheManagerwindow consistsofthefollowingpages Profiles Settings andTools The Administrator page is used by system administrators The number of pages may vary depending on which pages were selected during the installation You can view the different pages by clicking the ico...

Страница 24: ...e connection timer and click on the connection counter to display the data counter Note The actual invoice for calls and services from your wireless provider may vary depending upon network features rounding off for billing taxes and so forth The signal strength indicator shows the strength and quality of the radio signal between the PC card and a GSM base station at your current location In WLAN ...

Страница 25: ...etwork See Connection status indicators on page 16 for a detailed description of the various network statuses Tip Youcan accesstheSelect Connection dialog box also by right clicking the Nokia D311 PC card icon on the taskbar If the taskbar icon is not visible see page 28 for more information Tip You can manage network connections also by using the Nokia D311 PC card icon on the taskbar Right click...

Страница 26: ...ea network does not have a DHCP Dynamic Host Configuration Protocol server which would assign an IP address for the PC card automatically you need to specify the IP address subnet mask and default gateway settings manually Ask your system administrator for the correct values Note Make sure that the Manage TCP IP properties together with profiles check box is selected Settings page General tab If t...

Страница 27: ...mpleted Click Finish To take the new profile into use you must first select it See Select a profile and connection type on page 21 for more information Edit profiles 1 On the Profiles page select the Modify tab and then select a profile from the list Click Edit 2 Make the necessary changes and click OK Profile specific settings that can be modified are explained on pages 28 32 The Easy connection ...

Страница 28: ...nd the WLAN access point are using the same channel Warning Using the Nokia D311 PC card in some countries or regions may be illegal Consult local authorities onthe regulations concerning the use of the Nokia D311 PC card Use WEP security Select this check box and click WEP Keys if you want to use Wired Equivalent Privacy WEP keys for protecting the information transmitted in WLAN See WEP security...

Страница 29: ...ity of the connection If the wireless station receives no response the connection is ended automatically If you select this check box your wireless station and the access controller can exchange additional signals which enables a quicker detection of lost connection GSM properties Note Theuseof GSM data services requiresthat yournetworksupportdata calls and that you have subscribed to this service...

Страница 30: ... sending and receiving packet data Use access point provided by network Select this if you want the network to select a GPRS access point for you The network will connect you to an available GPRS access point automatically if this feature is supported by the network Specify access point name manually If you obtain the GPRS access point name from your wireless provider select this check box and typ...

Страница 31: ...sage 1 On the Profiles page select the Modify tab and select the profile you want to send as a text message Click Send 2 The Send Profile Via SMS dialog box opens Type the phone number of the recipient in the box or click Select and select it from the list of contacts stored on your SIM card The dial up connection that has been specified for the profile is sent automatically with the profile Dial ...

Страница 32: ...omatically Warning It is recommended that you have this check box selected It can prevent you from accidentally establishing a network connection in areas where the use of wireless device is prohibited or when it may cause interference or danger Alert when connection status changes If this check box is selected you hear an alert tone every time the status of the network connection changes Open Mon...

Страница 33: ... must have a roaming agreement with your home network operator Voice mailbox number Type your voice mailbox number in this box You obtain this number from your wireless provider Display cell info You can set the PC card to indicate when it is used in a cellular network based on Micro Cellular Network MCN technology Display incoming calls When this check box is selected you will get a notification ...

Страница 34: ...coming and outgoing calls so that calls cannot be received or made Activating call restrictions or changing the restriction settings requires the restriction password which you obtain from your wireless provider See To change access codes on page 33 for information on how to change the restriction password To set call restriction options 1 On the Settings page select the GSM tab and click Advanced...

Страница 35: ...priatedeviceavailable and the network must support this feature Message validity If the recipient of a message cannot be reached within the set message validity period the message is removed from the message center If you select Maximum the validity period is set to the maximum time allowed by the network Reply via same message center Select this check box if you want to request the network to rou...

Страница 36: ...to check for incoming and outgoing data If data is detected at the WLAN access point during these checks the Nokia D311 PC card then powers up to send or receive the data Note The speed of communication decreases when the power saving option is used Note The power saving option may not be compatible with WLAN access points that are not Wi Fi Wireless Fidelity approved Do not use power saving with ...

Страница 37: ...C card If you key in an incorrect security code five times in succession the PC card will not accept the correct code for the next five minutes To change access codes You can change the PIN code security code and restriction password Note that changing the restriction password requires that the call restriction service is activated for your SIM card 1 On the Settings page select the Security tab a...

Страница 38: ...byclicking theReport button Note that only information that is currently on display is saved to a file The file can be useful if you need for example to contact technical support in problem situations To remove all history information click Clear Diagnose faults On the Diagnostics tab you can run a series of fault diagnosis tests to ensure that the PC card and the software are operating correctly ...

Страница 39: ...e Administrator page the system administratorcanview detailedinformationonthenetworkconnectionsandsave important data on a SIM card The administrator can create installation disks that include relevant network profiles and settings and that then can be distributed to end users within a corporation for example Monitor information on WLAN On the WLAN tab you can view general information on various e...

Страница 40: ...list contains the names of all the profiles found in the system registry Select the profiles that you want to include in the installation package Allow editing of selected profiles The administrator can deny the editing of those profiles that are distributed with the installation disk The user can create new profiles Includesmartcarddriver If you want other applications to be able to use the smart...

Страница 41: ...re are different ways for delivering profiles Installation disks the systemadministrator cancreateinstallationdisks which contain all the software and necessary settings needed for accessing networks including profiles See Create installation disks on page 36 Network profiles can be saved to a folder on a network drive from which the end user can import the profile See Import and export profiles o...

Страница 42: ...For example keys that are 40 bits long always consist of 5 alphanumeric characters or 10 hexadecimal characters The Nokia D311 PC card supports three key lengths 40 40 24 128 104 24 and 152 128 24 bits The 40 bit key is Wi Fi Wireless Fidelity compatible There are two types of WEP keys shared keys and personal keys Shared WEP keys Shared WEP keys are shared by all wireless stations using the netwo...

Страница 43: ...r more information Create and edit shared WEP keys Shared WEP keys are usually created by a system administrator In the infrastructure operating mode make sure that the same shared WEP key is configured to the WLAN access point if the access point and PC card are using incompatible keys they cannot communicate Contact your system administrator for details 1 On the Profiles page select the Modify t...

Страница 44: ... security Click Generate The system generates your personal key To enter the WEP key in text form type the text in the In text form box You can also copy and paste the text using the CTRL C and CTRL V keys 5 Click OK to save the WEP key Import and export personal WEP keys Insteadofcreatinga personal WEPkeyyourself youcan importfrom afoldera key created for example by your system administrator You ...

Страница 45: ...formation The Nokia Short Messaging application consists of the following pages The Inbox page contains the received messages Received text message If the message icon is green you have not read the message Received picture message Message that you have forwarded to someone Message to which you have replied You have both replied to the message and forwarded it to someone Received business card The...

Страница 46: ...tored on the SIM card You can create edit and delete contacts and send business cards as text messages Text messages Before you can send any text messages you need to save your message center number See Configure message settings on page 44 for more information Make sure you have either a GSM or GPRS connection type selected You cannot send or receive messages when connected to WLAN Send text mess...

Страница 47: ...age Editor dialog box opens 3 In the Message field type your reply 4 To send the message click on the toolbar Forward text messages 1 On the Inbox page select the message you want to forward To forward a message you have sent to someone go to the Sent messages page and select the message 2 Click on the toolbar or click Forward on the File menu The Message Editor dialog box opens 3 Click the Add Re...

Страница 48: ... information 5 When you have configured the necessary settings click OK Picture messages You can send and receive text messages that contain pictures These messages are called picture messages Note that This function can be used only if it is supported by your wireless provider Only devices that offer picture message features can receive and display picture messages Each picture message is made up...

Страница 49: ...oolbar Sending of text messages may fail if for example the message center number is incorrect To send a failed message again click Resend Draw and edit pictures 1 On the Tools menu click Picture Library 2 To draw a new picture click on the toolbar To edit a picture select the picture and click on the toolbar The Picture Editor dialog box opens 3 Move the mouse cursor to the desired position The c...

Страница 50: ...e and edit contacts 1 On the Contacts page click New to create a new contact To edit a contact click Edit The Contact Information dialog box opens 2 Type the name and phone number for the contact Click OK If you receive a message from a phone number that is not stored on your SIM card youcansavethenumbertothelist ofcontactsbyclickingAdd To Contactsonthe File menu Delete contacts 1 On the Contacts ...

Страница 51: ...n in the Chat window during the conversation Chat name Nickname that is displayed with your chat messages Alwaysshowchatwindowontop Select this if you want the chat window to remain visible even when you have other applications open 3 Click OK to apply the settings Start a chat session 1 On the Contacts page select the contact you want to start a chat session with Ifyoudo not havea contact cardcre...

Страница 52: ...card installation files to the hard drive of your compatible PC and install the program from there The PC card cannot be inserted into the PC card slot Check that the PC card is turned the right side up Check the PC card slot for any problems After inserting the PC card it takes a while before the computer responds There might be a pause while the driver initializes the PC card This is normal Plea...

Страница 53: ... the I want to be able to give others access to my files check box is selected Other users should now be able to see your computer in Network Neighborhood If you share folders on your computer other users can see them too I cannot access the Internet When using a WLAN connection type check that you use a routing protocol such as TCP IP Make sure that the proxy settings in the Web browser are corre...

Страница 54: ... card in another computer or by using another card in the first computer The PC card does not work in another PC card slot but works in another computer Try to insert another PC card in the slot to determine if there is a compatibility problem between the Nokia D311 PC card and the PC card slot or if there is a general fault with the slot The SIM card is not detected by the PC card Make sure that ...

Страница 55: ...ronic devices and warp or melt certain plastics Do not store the PC card in cold areas When it warms up to its normal temperature moisture can form inside which may damage electronic circuit boards Do not attempt to open the PC card Non expert handling may damage it Do not drop knock or shake the PC card Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents ...

Страница 56: ...ectronic devices Most modern electronic equipment is shielded from radio frequency RF signals However certain electronic equipment may not be shielded against the RF signals from your PC card Pacemakers Pacemaker manufacturers recommend that a minimum separation of 20 cm 6 inches be maintained between a PC card and a pacemaker to avoid potential interferencewiththe pacemaker These recommendationsa...

Страница 57: ... is not powered on in any facility where posted notices so require Potentially explosive atmospheres Power off your PC card when located in any area with a potentially explosive atmosphere and obey all signs and instructions Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death Users are advised to power off the PC card when at a refuelling point service st...

Страница 58: ...ausethe PCcard to operate at a higher power level than necessary FCC Notice This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This PC card has been tested and meets FCC RF exposure gu...

Страница 59: ... means that you are less likely to get Network busy messages When you are abroad dual band functionality gives more roaming possibilities depending on your wireless provider s roaming agreement GPRS General Packet Radio Service GPRS is a technology that enables sending and receiving data over a mobile network GPRS as such is a data bearer that enables wireless access to data networks like the Inte...

Страница 60: ... used only if it is supported by your wireless provider Only devices that offer the picture message feature can receive and display pictures PIN code Personal Identification Number code PIN code 4 to 8 digits is an access code for protecting a SIM card against unauthorized use Profile Aprofileisa groupofnetwork specificandWindowsnetworkingsettings Profiles enable easy transfer from one network to ...

Страница 61: ...rs It enables sending and receiving short text messages over the digital cellular network The standard length of a text message is 160 characters Text message Short messagethat issent overthedigitalcellularnetwork Thestandard lengthof a text message is 160 characters WEP Wired Equivalent Privacy A security feature using the RC4 algorithm that performs wireless data encryption The WEP algorithm use...

Страница 62: ...WLAN Wireless Local Area Network A local area network in which radio links are used to connect devices instead of physical cables WLAN access point Physical device that connects wired and wireless networks together ...

Страница 63: ...tion status indicators 16 17 connection types 15 selecting 21 contacts 46 creating 46 deleting 46 editing 46 counters 20 34 creating ad hoc networks 17 contacts 46 installation disks 36 network connections 14 16 personal WEP keys 40 profiles 21 23 reports See reports shared WEP keys 39 D data calls 4 14 16 counters 20 transmission 4 data and fax communication 4 default profile 21 definitions 55 58...

Страница 64: ...eed 26 display incoming calls 29 messages 31 sounds 32 system selection 29 voice mailbox number 29 H hardware troubleshooting 50 history 34 I importing personal WEP keys 40 pictures 46 profiles 27 Inbox 41 incoming calls 29 infrastructure operating mode 7 inserting PC cards 15 SIM cards 14 installation 10 modifying 12 troubleshooting 48 uninstalling 13 installation disks creating 36 J joining ad h...

Страница 65: ...ard 37 creating 21 23 deleting 26 distributing 37 Easy connection 21 editing 23 26 exporting 27 importing 27 selecting 21 sending as text message 27 Profiles page 20 27 PUK code 33 R radio channels 24 removing contacts 46 delivery reports 44 PC cards 18 pictures 46 profiles 26 shared WEP keys 39 text messages 43 replying to messages 43 reports counters 34 diagnostics 34 history 34 resending messag...

Страница 66: ...T text messages 41 42 44 deleting 43 forwarding 43 replying 43 resending 43 45 sending 42 sending profiles 27 settings 31 44 Tools page 33 35 traffic 34 transmission rates 26 transmitting data 4 troubleshooting 49 hardware 50 installation 48 network 49 resources 49 U uninstalling 13 V Virtual Private Network VPN 9 voice mailbox number 29 W WEP 37 40 WEP keys See personal WEP keys shared WEP keys W...

Страница 67: ...er this limited warranty 7 The Consumer shall have no coverage or benefits under this limited warranty if any of the following conditions are applicable a The Product has been subjected to abnormal use abnormal conditions improper storage exposure to moisture or dampness unauthorized modifications unauthorized connections unauthorized repair misuse neglect abuse accident alteration improper instal...

Страница 68: ...S OR REVENUE LOSSOFDATA PUNITIVE DAMAGES LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT COST OF CAPITAL COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES DOWNTIME THE CLAIMS OF ANY THIRD PARTIES INCLUDING CUSTOMERS AND INJURY TO PROPERTY RESULTING FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE WARRANTY BREACH OF CONTRACT NEGLIGENCE STRICT TORT OR ANY OTHER LEGAL OR EQUI...

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