Nobeltec WAAS GPS-18W, Руководство пользователя

Страница: 12 / 16

8
Nobeltec WAAS GPS-18W
Frequently Asked Questions
Q: My WAAS GPS-18W is plugged into my PC, but I am not picking up any targets.
What could be wrong?
A: Make sure that all cables are connected properly and securely, and that power is
coming into the receiver. If you have power, the lights on the front of the receiver
should be on. Additionally, make sure that you have correctly configured Nobeltec
Navigation Software to operate with the WAAS GPS-18W (see the Nobeltec
Navigation Software User's Guide, Target Tracking - AIS chapter). If all cables
are connected properly, you may want to verify that your 9-pin NMEA cable is
transmitting data by connecting it to another device that you know accepts NMEA
0183 data, such as a GPS.
Q: I was tracking a target on my screen and it suddenly disappeared. What
happened to it?
A: Target data is broadcast, typically, at expected intervals. When Nobeltec Navigation
Software hasn't received an updated message from an AIS target for a period
of time, the target will move into an "unknown" state before leaving the screen
altogether. However, if you experience lost targets on a consistent basis, please
contact Nobeltec's Technical Support Department for further information.
Q: I'm not seeing any AIS targets onscreen. What's wrong?
A: If you have properly configured and installed your WAAS GPS-18W and your
Nobeltec Navigation Software (sold separately), it may be that there are no AIS-
transmitting vessels within range.
8
Warranty
To be covered by this warranty, the Nobeltec WAAS GPS-18W must have been in
normal use. The warranty does not apply to units with defects caused by improper
installation, physical damage, abuse, tampering, lightning or other abnormal
electrical discharge, or to units with defaced or altered serial numbers, or to units
repaired by unauthorized persons or repaired in a manner that violates Jeppesen’s
recommended service procedures.
Jeppesen shall not be liable for direct, incidental, special or consequential damages
or economic loss, even if caused by the negligence or fault of Jeppesen, except in
jurisdictions where such limitation is proscribed by law.
All repairs and replacements made under this warranty must be performed
as directed by Jeppesen (see the GETTING SERVICE section of this warranty).
Performance of unauthorized warranty work elsewhere is not sanctioned, nor will
Jeppesen pay for such repairs. Jeppesen will not be responsible for payment of any
charges imposed by a Nobeltec dealer or any other party for services requested by
and / or performed for a Nobeltec WAAS GPS-18W owner in connection with this
warranty. Such services might include removal of the unit from a vessel, inspection,
packaging, handling, reinstallation and the like.
Jeppesen assumes no responsibility for any consequential losses of any nature with
respect to any of its products or services sold, rendered or delivered. The foregoing
is the only warranty expressed or implied. No other warranty exists.
2. GETTING SERVICE:
a) Obtain a Return Material Authorization (RMA) Number from Nobeltec
Customer Service (see Back Cover for contact information).
Prior to calling for an RMA, ready the following information:
· The product Serial Number
· Date and place of purchase (you will need proof of purchase for service)
· Installation and use history
It is prudent to record the above information at the time of installation and to
update your records any time the product is serviced. Note: Jeppesen will not
repair any product unaccompanied by an RMA.
b) Return the product (along with a copy of your proof of purchase and the
RMA number issued to you by Customer Service) to the place where it was
purchased. If your supplier cannot be contacted or cannot supply service for
any reason, contact Jeppesen (see Back Cover for contact information).
3. RETURNING MATERIAL TO JEPPESEN :
Return your product to Jeppesen ONLY if you cannot receive service from your
original dealer as described in Step 2 – GETTING SERVICE on this page.
From North America only:
a) Contact Jeppesen to obtain an RMA number (see Step 2a above)
b) Pack the unit securely, in the original box if possible