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TERMS AND CONDITIONS OF WARRANTY
1. The Warrantor shall warrant good quality and efficient operation of the product provided
that it is used for what it is intended, in operating conditions specified in the instruction
manual of the product.
The warranty shall cover the defects of products/spare parts caused as a result of
defects in materials, defective structure, or defects in assembly.
The Warrantor grants the User the warranty for 12 months and the warranty period
starts on the date of sale.
The defects acknowledged as covered by the warranty shall be removed free of
charge by an authorised service centre in the shortest possible time not exceeding 14
business days counted from the day of delivering the product for repair. In justified
cases, the time limit for repair may be extended.
The repairs shall be carried out in the Warrantor’s registered office or in the places
specified by the Warrantor.
The manner of removal of the defect shall be decided by the Warrantor.
Accessories, of which batteries, cells, cables, holders, chargers, etc., shall be
covered with 3-month warranty.
The activities listed in the instruction manual which are proper and normal services
related to operation, e.g. verification and calibration of surveying equipment, shall not
be considered a warranty repair.
The user shall be charged for unjustified complaints in accordance with the effective
price lists.
Warranty repairs shall be carried out only and exclusively based on purchase
document.
Under the warranty, the Warrantor shall not be liable for the consequences of
defects, that is damage caused to people, third parties’ property, lost profits, etc.
2. The warranty shall be terminated if the following is found: the standards of product
operation have been exceeded, the damage has occurred as a result of using the
product in violation of its instruction manual, there is some mechanical damage, the user
has carried out repairs on the user’s own or in unauthorised facilities.
3. The provisions of the Civil Code shall be applicable to all issues not stipulated in these
terms and conditions.
4. The parties shall make every effort to settle amicably any disputes arising in connection
with the execution of this agreement, and when it turns out to be impossible, the disputes
shall be resolved by the Court with jurisdiction over the Warrantor’s registered office.
5. When the warranty services provided by the service centre are needed, please do not
hesitate to contact your seller or a Nivel System service centre directly
e-mail:
phone:
+48 22 632 91 40
FREE EXTENDED WARRANTY- to 24 months
To use the free warranty extension of 12 months, the instrument must be registered within three
months from the date of purchase. Registration is done via a form on the web:
http://www.nivelsystem.com/en/extension-of-guarantee
