【A
ft
er sales service】
26
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During the warranty period
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Over the warranty period
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When you can't commission a sales store
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Minimum Retention Period of Performance Parts for Maintenance
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If you have any questions about after-sales service
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Model
Production
No.
Company sign
After sales service
1. Warranty Card
2. When commissioning repairs
Please be sure to ask for a warranty card from the sales store or dealer at the time of
purchase and confirm that the purchase date, store name, and other items are completed.
Please read the warranty carefully and keep it properly. (Show it when repairing. ) The
warranty period is recorded on the warranty card. However, this product is specially
designed for the country you purchased, so when used abroad, the warranty card will not
be valid even during the warranty period. In addition, when it is used for other purposes
than general household use, the relevant repair costs will be paid even during the
warranty period.
Before commissioning the repair, please read carefully the "Troubleshooting Guide" on
page 22 in advance. If there are any abnormalities after the check, please contact the
sales store to commission the following matters.
1) Name, address, telephone number
2) Name and model of the product...
Please refer to the specifications column on
page 27 of this manual, or the company sign
attached to the cover of the chair base.
3) Production No....
Please refer to the company sign attached to
the cover of the chair base.
4) Date of purchase
5) Malfunction status
(Please inform as much as possible in detail. )
Repair may be refused in countries other than the country where the product is
purchased.
When repairing, please show your warranty card. Since repairs may be paid even during
the warranty period, please read the warranty card carefully.
Please contact the sales store where you purchase this product. If the performance of
the product can be maintained through maintenance, it can be repaired according to
customer needs.
Please consult the sales store or dealer (recorded at the bottom of the cover).
The company will retain the maintenance performance parts of the electric massager
for at least 6 years after the end of production. (Except for sewing and wood
products.)
Maintenance performance parts refer to the parts necessary to maintain the performance
of the product.
Please contact the dealer (recorded at the bottom of the cover).