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KNBL/01/04.09.2019
11.
Troubleshooting
Problem
Solutions
Device’s On/Off
key is 1 position
but doesnt work.
Check the power cable is plugged or not.
Check the device’s body is overheated or not. If overheated too
much unplug and wait for cooling.
Low aerosol or
there is no
aerosol.
Check the medicaiton cup is filled with water soluable and true
medication.
Check the medication cup is filled up with right size of
medication.
Check the connection between device medication cup and tube is
correct or not.
Check the medication cup has right connection to device.
Check air-tube has no blockage.
Medication can be blockaged. Clean it as it is explained in
chapter 7 “Cleaning and Disinfection”
Check the medication cup is in vertical position or not.
Check the air-tube is straight or not.
The device can be clogged air filter, please check.
Device overheats
too much
Check the air channels on the device is clear and open. Don’t
cover the device with any cloths.
In long inhaling process break for some time and then continue
inhaling.
If these
suggestions doesn’t solve the problem please don’t try to fix it and ask
help form authorized service.
12.
Warranty Contitions and After Sales Support
The device’s warranty duration is 2 years after purchasing.
!
If you follow the instructions in manual and charge and decharge it properly the
durable period will be 10 years for this device.
!
Warning: The warranty will be invalid if the device is harmed, fixed or opened
by user.
!
Note: Please do not forget to take the warranty and sales receipts and keep
them.
