TROUBLESHOOTING
Check here before contacting customer service.
ISSUE
SYMPTOM
SOLUTION
MAIN
UNIT
US Atomic Time
signal is not
received
Place unit by the
window and keep it
there overnight
REMOTE
SENSOR
Cannot locate
remote sensor
Check batteries
Check location
Press and hold
DOWN
(
▼
) button
on the main unit to
search for the signal
from the remote
sensor
Cannot change
the channel
Press
“RESET”
after setting the
channel
Data does not
match data on
the main unit
Initiate manual sensor
search (Press and
hold
DOWN
(
▼
)
button on the main
unit)
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