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OPTIONAL FUNCTIONALITY OF TEAMVIEWER FOR
REMOTE SUPPORT
This feature is used by both Next Sight service personnel and the distributor in case it has been
authorized by Next Sight to perform remote support from a tablet. In the event that the distributor
takes care of the remote support, he must have purchased the license of TeamViewer necessary to
provide this type of support to its customers.
To allow the identification of the problems
encountered by the user, the user must click
on the icon
Then, click on the "TEAMVIEWER" icon
The QuickSupport Team Viewer will then open,
and you need to wait for the ID, as shown in the
figures here.
Nexy user guide 2018-11-08 Rev. 02