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Q3

: What is the video recording frame-rate?

A

: The NexiGo Webcam captures crystal clear images and can record up to 

1080p/ 30

fps 

video in a well-lit environment. This can be affected by low bandwidth availability or low 

light levels, which can drop the frame rate down to 

20

 fps or lower.

Q4

: Why my NexiGo webcam cannot record any sound? Why do I hear echoes during 

video calls?

A

In Windows: 

Go

 

to 

Control Panel > Sound. 

Select the NexiGo webcam as the default 

communication device for playback and recording.

There are three primary icon buttons of the Photo Booth: "

continuously take four photos

", 

"

take a photo

" and "

video recording

". In photo mode the middle button acts as a 

shutter button, press it to take a photograph. In video capture mode, press it to start 
recording and press it again to stop recording.

For Windows 

8/10 

System:

Search "

Camera

" in the search bar of the "

Start

" menu and click the "

Camera

" application to 

preview, record a video and test the camera. If you need to record a better quality video, you 
can download and install the AMCap video recording program (download address: 
https://amcap.en.softonic.com/).
If you have more than one webcam installed, or if the image does not appear immediately, 
open the "

Devices

" menu in AMCap and select "

Full HD Webcam

" from the list. At the 

same time, make sure to select the microphone "

USB Live Camera Audio

". The video signal 

of the webcam will be displayed on the AMCap screen. Please do not open multiple AMCap 
interfaces, this may distort the video or audio.

Содержание N930AF

Страница 1: ...You can download our latest manual here www nexigo com User Manual N930AF ...

Страница 2: ... year manufacturerswarranty Pleasevisitwww nexigo comforfullwarrantyinformation From all of us here at NexiGo we want to welcome you again to the family We thank you deeply for your trust and your business and we know you ll love it here We look forward to serving you again in the near future Yours Sincerely The NexiGo Team Brand NexiGo Website www nexigo com Manufacturer Nexight INC Email cs nexi...

Страница 3: ...480 30fps 1 2 7 inch 2 0 Megapixel CMOS image sensor H 65 degrees 11 81 inches Chat software Skype FaceTime Zoom Yahoo Messenger Hangout Streaming software Open Broadcaster Software and Xsplit Photo or video Using System Camera App Camera for windows Photo Booth for MAC OS Internet connection USB 2 0 USB 3 0 Port OS X 10 7 Microsoft Windows XP 7 8 10 System requirements Auto Focus Focus type Chrom...

Страница 4: ...acy Camera turnonallowappstoaccessyourcamera OnMac SelectApplemenu SystemPreferences Security Privacy Privacy Camera andselectwhichappsyouwanttousethecamera If you still have trouble connecting the Webcam please refer to FAQ sections starting from Page 5 SettingUpYourWebcam 3a View your camera Windows Windows users can use the Camera app which is pre installed with the OS To get to the Camera prog...

Страница 5: ...to the C section Camera will be listed there To see an image from the camera in the app you may need to select the camera from the list of other camera devices At the top right or left of your screen click the cycle camera icon the arrow chasing itself one not the gear in the app menu and keep switching until you get to the NexiGo Alternately click the search button in your menu bar type photo boo...

Страница 6: ...e the photo below Q2 How can I use my webcam to record a video A For Mac OS Please open the Photo Booth video recording application that comes with the Mac OS system to start recording videos taking photos or testing the webcam Q1 How do I know if my camera is recognized by the operating system A ConnectthecameratoanyUSB2 0 3 0 port Itwilltakeafewsecondsforthecameratobe recognized after it is conn...

Страница 7: ...photo mode the middle button acts as a shutter button press it to take a photograph In video capture mode press it to start recording and press it again to stop recording For Windows 8 10 System Search Camera inthesearchbarofthe Start menuandclickthe Camera applicationto preview recordavideoandtestthecamera Ifyouneedtorecordabetterqualityvideo you can download and install the AMCap video recording...

Страница 8: ...n I do if the image shows abnormal color How to adjust my image parameter such as brightness or contrast A Please ensure that the light in your environment is free of unique tones or intense light such as walls floors other large area non standard light environments including areas with green blue intense light In such environments photographed pictures are subjected to color cast due to the lighti...

Страница 9: ...then adjust the Brightness or other image settings You can then use another type of software to start a video call and the changes will carry over Q6 What should I do if my Windows 7 computer says a driver is needed the webcam is not plug play A Unfortunately as Windows 7 is no longer supported by Microsoft your PC may state that a driver is needed or the device not recognized Please test the webc...

Страница 10: ...tall the new driver when it is reinstalled Wait one more minute and then verify if the microphone is working properly Q8 How can I use my webcam in chatting software like Skype or FaceTime A For FaceTime on Mac If your Mac has a built in camera already open the FaceTime click Video on the top left of your screen and choose the name of your webcam to use it Q7 Why does the microphone still not work...

Страница 11: ...e closed Failure to do so may mean that Skype will not recognize the webcam It is also highly recommended to update Skype to the latest version as this can affect the connection as well Once you have started it select Preferences from the Skype menu in the top left corner of your screen like the photo below ...

Страница 12: ...ideo tab select the name of your webcam in the Camera drop down menu For Skype on Windows 10 Step 1 In the Skype for Business main window click the arrow next to the Options button and select Tools Audio Device Settings ...

Страница 13: ...ophone to adjust the microphone volume For Zoom When you first join a meeting Zoom will work to test your speakers automatically If you don t hear the ringtone use the drop down menu or click No to switch speakers until you do hear the ringtone Click Yes to continue to the microphone test Next Zoom will ensure you can be heard by others by testing your connected microphone Speak into the mic when p...

Страница 14: ...straints on the system that could impede the ability to attain a 1080p video calling session They center around processing power i e CPU speed and available networkbandwidth In all cases reviewtherequirements fromthevideocallingapplication They will guide as to the system performance required as well as the necessary bandwidth Click Join with Computer Audio to finish testing and join the meeting HD...

Страница 15: ... light source directly Q11 Does my webcam support the Linux Operating System A Linux is supported if your Linux distro has UVC drive free protocols Otherwise you will have to install Linux UVC drivers manually Q12 Why does my screen go blank or black while trying to preview images A There are several reasons this could happen 1 There is something wrong with the USB port Please change to a different...

Страница 16: ...use ON OFF Q14 Why the microphone volume is too low A Make sure that the NexiGo webcam is connected correctly to your computer Make sure that the NexiGo webcam is positioned correctly For Windows 10 Step 1 Go to Settings System Sound Step 2 In Input ensure your microphone is selected under Choose your input device then select Device Properties ...

Страница 17: ...rk Q15 How to turn off the function of auto focus Step 1 Go to Camera app Step 2 Go to Settings turn on the Pro mode switch A For Windows Step 3 On left side there are two options One for brightness one for focus Step 4 Set your camera in the spot you wish for it to be Step 5 Manually focus your camera for where you will be sitting or whatever you are working on is focused Step 6 Exit camera app an...

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