9
Navigate to
Computer Management > Device Manager > Sound, video and game
controllers,
and click to expand the menu. Locate the HD Webcam USB option, right-click
and select "
Uninstall device
".
Once the webcam has been uninstalled, unplug the USB cord from your computer, wait
one minute, and then plug it back into the USB port. The webcam will automatically install
the new driver when it is reinstalled. Wait one more minute, and then verify if the
microphone is working properly.
Q8
: How can I use my webcam in chatting software, like Skype or FaceTime?
A
:
For FaceTime on Mac:
If your Mac has a built-in camera already, open the FaceTime, click
Video
on
the top left of your screen, and choose the name of your webcam to use it.
Q7
: Why does the microphone still not work even though it is being recognized by my
Computer?
A
: This could mean there is a communication issue happening between the camera and your
computer.
