11
P.O. Box 1306
Newport Beach
California 92663
Phone: 714-751-0488
Fax: 714-957-1621
E-Mail: [email protected]
www.Newmarpower.com
Automation DC Power • Powering the Network
8) Troubleshooting
Symptom
Possible Cause
Corrective Action
Section
A. Battery requires excessive
re-charge time
1.Load at or near max.
recommended load providing
minimal current available for
charging
1.Reduce load or split load between
two separate DIN UPS units
2.Charging level current set to low
2.Adjust “Battery Charging Level”
control knob to higher level
B. Load turns off after a couple
of seconds when running
on battery
1.Time buffer set to incorrect position
1.Verify correct setting with manual
2.Batteries not charged, due to high
load demand
2.Reduce load or split load between
two separate DIN UPS units
C. No absoprtion voltage
1. Absorption jumper not installed
1. Install provided jumper in
position 6
D. Unit does not turn on
1. AC input is 115 VAC, no
jumper wire installed
1. Install 115V jumper wire across j1
and j2
E. Trips AC input breaker
1. AC shorted to case
1. Verify correct AC input wiring
2. Defective unit
2. Contact technical service
F. No output
1. DC output wired backwards
or shorted
1. Remove AC input and check DC
wiring
2. No AC input
2. Verify correct AC input and
jumper wire installed if powering
from 115 VAC
3. Excessive temperature or
blocked ventilation
3. Improve ventilation, unblock
vent holes
4. Defective unit
4. Contact technical service
G. No voltage on battery
output terminals
1. No battery installed (voltage
required for battery output to
turn on)
1. Install batteries
2. Missing or blown battery
wiring fuse
2. Replace missing or blown battery
wiring fuse
H. Diagnosis LEDs always blinking 1. Normal operation
1. Refer to Chart 2: Diagnosis Table
9) Warranty
Newmar warrants that the DIN-UPS 24-20 DIN Rail UPS to be free from defects in material and workmanship for two years
from date of purchase. If a problem with your DIN-UPS 24-20, or if you have any questions about the installation and
proper operation of the unit, please contact NEWMAR’s Technical Services Department:
Phone: 714-751-0488 - From the hours of 7:30 a.m. to 5:00 p.m. weekdays, P.S.T.;
Fax: 714-957-1621
E-mail: [email protected]