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31 

Service Notes & Troubleshooting 

 
 
 
 

The following Error Codes may appear if the codes are not entered correctly or 
there is an issue with the scanner unable to read the code. If there are issues, 
please call Newco Tech Services (1-800-556-3926) for help. 
 

 

 

 

Содержание Bistro Touch BISTRO-TCH

Страница 1: ...ouch Operating Instruction Manual Model BISTRO TCH Including Touchless QR Code Capability 1 800 325 7867 3650 NEW TOWN BLVD ST CHARLES MO 63301 WWW NEWCOCOFFEE COM PN 128142 10 17 18 Date Revised 02 2...

Страница 2: ...Hook Up 7 Installation Instructions 8 Set up instructions 9 Product Installation Procedure 9 Machine Startup Instructions 10 Brewing Drinks 11 Drink Submenu 12 Programming Instructions 13 Custom Logo...

Страница 3: ...re for your protection WARNING DO NOT OVERLOAD CIRCUIT ALWAYS ELECTRICALLY GROUND THE CHASSIS OR ADAPTOR PLUG DO NOT DEFORM PLUG OR CORD FOLLOW NATIONAL AND LOCAL ELECTRICAL CODES KEEP COMBUSTIBLES AW...

Страница 4: ...tubes washers o rings tubing seals and gaskets This warranty is conditioned on the Buyer 1 giving Newco prompt notice of any claim to be made under this warranty by telephone at 800 556 3926 or by wri...

Страница 5: ...SIZE TEMPERATURE RANGE 140 205F DRIP TRAY DRIP TRAY GRATE WATER INLET POWER SWITCH PRODUCT SELECTION SWITCH PAD DISPLAY PRODUCT DISPENSE AREA CUP 6 5 8 HOT WATER OUTLET COFFEE OUTLET RINSE BUTTON WHIP...

Страница 6: ...8 10 12 16 20 OUNCE DRINK CHOICES CUP SELECTION MENU INDEPENDENT POWDER HOPPER COUNTDOWN RESET CUSTOM CALL FOR SERVICE NUMBER POWER SAVE POWER DOWN OPTION WATER FILTER MONITORING OPTIONS PUSH HOLD HOT...

Страница 7: ...and provide an adapter fitting for connection to the brewer A dedicated water line is necessary for this machine Minimum flow rate is 1GPM 4 If installed with saddle valve the valve should have a mini...

Страница 8: ...iling This chart should be used as a guide when readjusting the brew water temperature Altitude Feet Boiling point of water o F o C Recommended water temperature o F o C 1000 213 8 101 0 200 93 3 500...

Страница 9: ...gear may be necessary to seat hopper in correct location Rotate dispense nozzles down into whipper bowl Product Installation Procedure Open product box and remove the BIB product Fig 1 Place in Coffee...

Страница 10: ...rn machine power switch on machine should start filling will shut off when full The Touch Screen Display will indicate when the machine is filling Heater will turn on when water in tank is at probe le...

Страница 11: ...ea press a brew selection choose a cup size and press Brew button see page 12 Brewing Drinks Shot Drinks One ounce shot drinks Coffee Topping Specialty Drinks Small Medium Large Mild Regular Bold Coff...

Страница 12: ...th Selections Mild Regular Bold Use to Change Coffee Strength Default Regular Cup Size Indicator Brew Button Starts Brewing Cycle Return Button Returns to Main Drink Selection Menu Coffee Strength Ind...

Страница 13: ...Call for Service Screens Drink Selection Menu See page 14 Restore Factory Settings Reset Machine to Factory Defaults Touchless Mode Exit Setup Mode Programming Instructions Screen will change to Prog...

Страница 14: ...ing Menu Hidden Quick Access For Cleaning and Priming Press and Hold for 5 Seconds let go Quick Access Buttons will Appear Selecting Either Button Enables Cleaning and Priming Menu Note Not Available...

Страница 15: ...le the value increasing or decreasing value until the display number matches the amount of the powder measured in grams Water for Coffee Cal Bypass Water Cal Insert a measuring container capable of ho...

Страница 16: ...no 16oz Tpl 95 Mochaccino 6oz Tpl 122 Cafe Mocha 12oz Bld 15 Coffee 20oz Mild 42 Latte 10oz Single 69 Cappuccino 20oz Sgl 96 Mochaccino 8oz Sgl 123 Cafe Mocha 16oz Mld 16 Coffee 20oz Reg 43 Latte 10oz...

Страница 17: ...SWORD AND CONNECT 5 TURN MACHINE POWER OFF THEN ON AGAIN USING SWITCH AT REAR LEFT OF MACHINE SELECT NETWORK SETTINGS TO ENTER TABLET SETTINGS SCREEN 1 PRESS Wi Fi ICON TO ACCESS WIFI SETUP CONNECT TO...

Страница 18: ...A UNIQUE IP ADDRESS 1 OPEN THE APP AND COPY SETTINGS FROM BISTRO TOUCH SAVE SETUP 172 31 99 121 Remote data user 0 com newcocoffee NewcoTouch cache 3 TOUCH SITE TO OPEN CONNECTION SELECT LOCAL WHEN C...

Страница 19: ...RESS FROM BISTRO TOUCH AS SHOWN ON SCREEN NOTE EACH MACHINE HAS A UNIQUE ADDRESS PASSWORD IS ftp 2 FOR SERVER NAME ENTER CX 3 FOR HOST IP ADDRESS COPY IP ADDRESS INFO FROM BISTRO TOUCH 192 168 3 227 4...

Страница 20: ...LE TO BE TRANSFERRED RESIDES 10 SELECT THE IMAGE TO BE TRANSFERRED THEN SELECT Upload 11 FILE WILL TRANSFER TO THE BISTRO TOUCH MACHINE 12 SELECT FINISH TO COMPLETE TRANSFER THEN EXIT FROM PROGRAMMING...

Страница 21: ...SS MODE IS OFF TOUCH SCREEN OPERATION ONLY QR NOT AVAILABLE TOUCHLESS MODE IS ON TOUCHLESS OPERATION ONLY QR READY TOUCHLESS COMBINED MODE IS ON TOUCH SCREEN TOUCHLESS OPERATIONS AVAILABLE QR READY PR...

Страница 22: ...smartphone to get code for recipes Follow instructions on menu QR Screen for Touchless On Follow the instructions in above menu The instructions will take you to the next page s menus and further inst...

Страница 23: ...se the desired recipe After choosing the recipe the cup size strength of the drink and in this case regular or decaf coffee from the above settings can be made If the chosen recipe is incorrect press...

Страница 24: ...rocess needs to be stopped press the CANCEL button to get to Cancel Screen Once the brew cycle is finished the drink is ready Hold the QR Code up to the scanner on the door Recipe will begin to brew a...

Страница 25: ...ispense Nozzle away from Whipper Bowl 4 Lift and remove Steam Cap from Whipper Bowl Pull and Remove Whipper chamber from Base 5 Wash Steam Cap Whipper Bowl and Whipper Blade in Warm Soapy Water 6 Remo...

Страница 26: ...26 Whipper Disassembly 2 3 4 5 6 1 7...

Страница 27: ...and disconnect BIB connectors as shown in Fig s 1 2 2 Place an empty container in the dispense area of the machine as shown in Fig 3 3 Connect the cleaning solution to the BIB connector for Pump and c...

Страница 28: ...tart Cleaning Cycle will start and finish automatically 6 Cleaning cycle runs 2 5 minutes total pump 45 sec dwell 90 sec water 15 sec 7 When cleaning cycle ends disconnect the BIB of cleaning solution...

Страница 29: ...7 Place the coffee connector in the sanitizing solution Again repeat steps 3 and 4 with the sanitizing solution ensuring that the bag connector remains covered in sanitizer Once sanitizing solution is...

Страница 30: ...is latched Open or Shorted Thermistor Faulty Thermistor Replacement Control Board Failure Replace Service Required Heater Errors Faulty Thermistor Replacement 4 Minute Continuous Heater Run Faulty He...

Страница 31: ...eshooting The following Error Codes may appear if the codes are not entered correctly or there is an issue with the scanner unable to read the code If there are issues please call Newco Tech Services...

Страница 32: ...32 Wiring Diagram P13...

Страница 33: ...33 Notes...

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