SUPPORT
Problem - Vehicle does not move or moves slowly.
- Has the Battery Pack been installed in the vehicle?
- Has the rechargeable Battery Pack been fully charged?
- Are the metal contact tabs touching, rusty or dirty in the battery compartment?
- Make certain there are fresh alkaline batteries in the transmitter and that they
have been installed in the correct position.
- Are the (+) and (–) markings on the alkaline batteries in the same position as the
(+) and (–) markings in the Transmitter Battery Compartment?
- Are the (+) and (–) markings on the Battery Pack in the same position as the (+)
and (–) markings in the Battery Compartment?
- Make certain that the vehicle ON/OFF switch is in the “ON” position.
Problem - Camera image not showing up on smart phone.
- Is the camera turned ON? See Sections 7 & 8 for Camera ON/OFF button location.
- Is the WiFi enabled on your device? Check your device settings.
- Has the camera app been installed on the device? See Section 5.
- Has the camera WiFi address been selected on your device? See section 5.
- Have the app permissions been set on your device? Check your device settings.
Problem - Vehicle moves by itself or exhibits reduced range from the transmitter.
- Make certain there is no outside radio interference in your area. The best way to
test this is to take the vehicle as far away from radio towers, electrical lines or tall
buildings as possible to ensure no further radio interference will occur.
Troubleshooting
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