19
TROUBLESHOOTING CHART
Problem Cause Solution
Receiver not
working
Check LED status indicator on receiver
(on solid = power, blinking when key is
pressed on control = has signal I/O)
Restore power to
receiver
Battery level low
Replace batteries
Make sure the control is in clear line of
sight of the scoreboard
Control signal weak
Check signal
strength (see
Options menu)
Control in a poor
location
Move closer to scoreboard
Control is linked to extra unwanted receivers
or wanted receivers are not powered ON.
Use Options Menu to check the number
of receivers the control is linked to and
the number of receivers on its list.
Find and use the correct control.
Control is not linked to this scoreboard
Link the control to this scoreboard or
group (see Options Menu)
Scoreboard will not turn ON when control
is turned ON
Control continues to search after an
unusually long time
Data won’t change on control
Control display shows incorrect
information
Didn’t sync up
Power control OFF, then ON
No power to scoreboard
Check all switches, breakers, and fuses
Control is ON but scoreboard is OFF (data
is changing on control)
Bad connection between Receiver and
scoreboard module
Check all cables and connections
Scoreboard is ON but does not respond to
control
Control and receiver are not communicating
Turn control OFF, then ON to establish
communications
I cannot control the scoreboard (1
st
control
has left area and scoreboard was left ON)
Scoreboard was left in high security mode
Cycle power to receiver
I cannot set the time
The time is running
Stop the time first
Cannot turn the time ON
Time at 0.0 and set to count down
Set some time on the clock or change
timer direction to UP count
Scoreboard is displaying data in the wrong
places
Control is not configured for correct
scoreboard model series
Reconfigure the control. (See Options
Menu)
Ball, Strike, and Out keys do not work
Balls, Strikes, Outs are not being reset
Press and hold to reset
How do I add the extra runs into the total
score if a team scores more than 9 runs in
one inning? (models 1503, 1506, 1508,
1003, 1006) (shows runs by inning)
The scoreboard can display a maximum of 9
runs per inning per team
Use the Options menu to access the
OVERSCORE screen and log the extra
runs there
Time will not display on the scoreboard.
(models 1520 and 1020)
Time and Inning are displayed in the same
digits.
To display Time, set the Inning to ten or
above.
Install batteries -- power ON then OFF
Scoreboard is ON – Control is OFF
Batteries were removed while scoreboard
ON
Cycle power at scoreboard
Only one control of a multi-control
scoreboard system will operate the
scoreboard
One or more of the controls has its Security
set to “(+) ON”
Set the Security of ALL controls used in
a multi-control system to “(-) OFF”
(See the Options Menu)
Scoreboard is being controlled by more
than one control
Security is set to “(-) OFF”.
Note:
The
scoreboard assumes the security level of the
control that turns it ON.
Set Security to “(+) ON”. (See Options
Menu)
If the problem persists please contact the Nevco Service Department.
800-851-4040
