24
intelligent
payments
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The terminal will then read out the following:
“Total amount £X.XX. Please listen to these instructions, or to start please insert
your card at the bottom of the screen, or tap your card at the top of the device. The
keypad is standard telephone layout with 1, 2, 3 towards the middle of the screen
and cancel, zero and OK at the bottom. If you are too high on the screen, the device
will tell you PIN pad below. Tactile dots around the outside indicate the middle of a
row or column. The row and column with the number 5 has two dots. The numbers
are not spoken but the OK and cancel buttons speak the words OK and cancel. Use
the tactile markings to orientate yourself. Slide your finger onto the screen and then
use the beeps to find the right digit. When you have found the digit you want, lift your
finger and double tap anywhere on the screen to enter it. Once you have input all
digits, move to the OK button at the bottom right of the screen. This will speak OK.
Double tap anywhere on the screen to confirm. The cancel button at the bottom left
will cancel the transaction. Please insert your card at the bottom of the screen to
start the transaction.”
Please ask the customer to do one of the following:
•
Tap the card on the contactless reader.
•
Swipe the card through the magstripe reader.
•
Insert card into the card reader.
