User Manual for the NETGEAR 108 Mbps Wireless PCI Adapter WG311T
5-3
v4.0, February 2006
Did the WG311T card receive a valid IP address from the Wireless Router/AP?
The easiest way is to click the system tray icon to open the WG311T Smart Wizard. Then check
the IP address in the About page.
I cannot connect to the AP that I want from the Networks browser list.
The access point is available and there is good signal strength. There are a few possibilities:
•
If the access point (AP) is WPA-PSK protected, you will need the correct WPA-PSK
passphrase. Otherwise, the WG311T will still be connected to the previous access point and
you will not be able to change to the WPA-PSK access point.
•
If the access point is WEP protected (either 64 or 128 bit encryption), you will be prompted to
enter the WEP encryption security information.
The WG311T is not getting an IP address
You probably upgraded your WG311T software and did not reboot your system.
To get an IP address assigned, you can either restart your computer or choose another access point
to connect to. If there are no additional access points for you to choose from, restart your system
and connect to your desired access point again.
Why do I see two WG311T icons in the System Tray?
If you see two WG511 icons in the System Tray at the bottom right corner of the screen, you have
an older software version installed on your system and it needs to be removed. See
“Removing the
WG311T Software” on page 3-11
or
“Upgrading the WG311T Software” on page 3-11
.
XP Professional and XP Home occasional connection
problems
Some WG311T XP users will experience inability to connect to the Internet, dropped wireless
connections, or both after applying the Windows HotFix #Q815485 from the Windows XP Update
Service.
Note:
It does not usually help to shut down the Smart Wizard or disable/enable the card.
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