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NETGEAR USB Multifunction Printer Server PS121v2  User Manual

Troubleshooting

4-3

v1.1, September 2006

Checking the Current Status of the Printer

You can check the current status of the printer remotely from the Web configuration screen. The 
following conditions are displayed.

•

Current status — on-line, off-line, out of paper

•

Print State — either Idle or Printing, depending on the state of the printer

You can click the Print Test Page button from within the setup wizard to check that the print server 
and printer are working.

Содержание PS121v2 - USB Mini Print Server

Страница 1: ...202 10211 01 September 2006 NETGEAR Inc 4500 Great America Parkway Santa Clara CA 95054 USA NETGEAR USB Multifunction Printer Server PS121v2 User Manual ...

Страница 2: ...acturer Importer It is hereby certified that the PS121v2 USB Multifunction Print Server has been suppressed in accordance with the conditions set out in the BMPT AmtsblVfg 243 1991 and Vfg 46 1992 The operation of some equipment for example test transmitters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Fed...

Страница 3: ...itters in accordance with the regulations may however be subject to certain restrictions Please refer to the notes in the operating instructions Federal Office for Telecommunications Approvals has been notified of the placing of this equipment on the market and has been granted the right to test the series for compliance with the regulations Compliance with the applicable regulations is dependent ...

Страница 4: ...v1 1 September 2006 iv ...

Страница 5: ...t Settings 1 6 How to Generate a Diagnostic Printout 1 6 Chapter 2 Setup Verify Printer and Network Readiness 2 1 Observe these Precautions 2 1 Overview of USB Multifunction Print Server Setup 2 2 PS121v2 Default Factory Settings 2 2 Install and Configure the PS121v2 Software 2 3 Choose How Your Print Server Will Function 2 3 Setting Up the Print Server to Interface with a Multi Function Printer 2...

Страница 6: ...ng and Setting the Network Parameters 3 5 PCs Running a Windows Operating System 3 5 Non Windows Computers 3 6 Changing the Web GUI Password 3 8 Chapter 4 Troubleshooting Basic Functioning 4 1 The print server has no power 4 1 No lights are lit on the print server 4 2 Printing Errors 4 2 The printer is printing garbage characters 4 2 Windows error message appears when printing 4 2 The print server...

Страница 7: ... uses the following typographical conventions Formats This manual uses the following formats to highlight special messages Italics Emphasis books CDs URL names Bold User input Fixed Screen text file and server names extensions commands IP addresses Note This format is used to highlight information of importance or special interest Tip This format is used to highlight a procedure that will save tim...

Страница 8: ...k in the table of contents or index to navigate directly to where the topic is described in the manual A button to access the full NETGEAR Inc online knowledge base for the product model Links to PDF versions of the full manual and individual chapters How to Print this Manual To print this manual you can choose one of the following several options according to your needs Printing a Page in the HTM...

Страница 9: ... on the Adobe Web site at http www adobe com Click the print icon in the upper left of the window Printing the Full Manual Use the Complete PDF Manual link at the top left of any page Click the Complete PDF Manual link at the top left of any page in the manual The PDF version of the complete manual opens in a browser window Click the print icon in the upper left of the window Tip If your printer s...

Страница 10: ...NETGEAR USB Multifunction Printer Server PS121v2 User Manual x v1 1 September 2006 ...

Страница 11: ...nd use of the PS121v2 for operation with a Microsoft Windows XP Windows 2000 Windows Me or Windows 98SE 2nd edition system Key Features The key features of the USB Multifunction Print Server are Versatility The USB Multifunction Print Server supports MFP functions such as print scan copy fax and storage operations using the supported operating systems Easy Installation and Configuration The NETGEA...

Страница 12: ...ble Upgradeable flash memory For a list of USB printers that have been tested with NETGEAR print servers see the Support section of the NETGEAR Web site What s in the Box The product package should contain the following items 1 USB Multifunction Print Server 2 Power adapter Note Product updates are available on the NETGEAR Inc web site at http kbserver netgear com products PS121 asp Note Other USB...

Страница 13: ...ualify for product updates and product warranty registrations fill out the registration information within 30 days of purchase For priority service register online on the NETGEAR Web page at http www NETGEAR com You can also fill out and return the Warranty Registration Card that is included in your product package Hardware Description The PS121v2 USB Multifunction Print Server LEDs indicate the s...

Страница 14: ...as 2 LEDs See the table below for a description of the LED indicator lights Figure 1 2 Table 1 1 LED Descriptions ACT Status LED Green ERROR LED Red Description Off Off No power On Off Power on idle normal operation Flashing Off Normal operation transmitting or receiving data from the network On On No USB printer attached Flashing Flashing LEDs flash in turn Firmware upgrade in progress ...

Страница 15: ...the PS121v2 USB Multifunction Print Server is a standard USB connector Figure 1 3 Note The Model PS121 Mini Print Server does not support printers using parallel connectors If your printer uses a parallel connector you should use one of the other NETGEAR Print Servers such as the Model PS101 Mini Print Server PS121 USB 2 0 Port ...

Страница 16: ...rce 2 Press and hold the diagnostic button While pressing the button apply power to the Print Server and continue pressing the button until the ACT and ERROR LEDs flash alternately How to Generate a Diagnostic Printout 1 Ensure that both the Print Server and the attached printer are on 2 Press the diagnostic button and hold it in until the ERROR LED flashes slowly 3 The test page containing the cu...

Страница 17: ...e available Observe these Precautions For your own safety and to protect your Print Server please observe the following precautions Use only the correct 12V 1A power adapter Do not pinch crimp or otherwise damage the power cord If exposed to foot traffic ensure that the cable is properly shielded and does not pose a tripping hazard Note The PS121v2 USB Multifunction Print Server does not support p...

Страница 18: ... and have one unused port on a router When installation is complete your network configuration will look similar to the following PS121v2 Default Factory Settings When you first receive your PS121v2 the default factory settings are shown below You can restore these defaults with the Factory Default Restore button on the rear panel as explained in How to Restore the Factory Default Settings on page...

Страница 19: ...printing operations the PS121v2 USB Multifunction Print Server will work as a standard network print server print jobs can be sent concurrently from different computers on your network This option is only available if all the computers in your network are running Windows XP or Windows 2000 If you choose the print only printer capability the printer will act like a standard network print server pri...

Страница 20: ...er Manual 2 4 Setup v1 1 September 2006 Initial Installation 1 Power on your computer let the operating system boot up completely and log in as needed 2 Insert the Resource CD for the PS121v2 into your CD ROM drive The CD main page will load Figure 2 2 ...

Страница 21: ... wizard 4 Simply follow the installation instructions to connect your PS121v2 print server into your network At the end of the Connect Equipment stage it will search your network for the PS121v2 print server and will notify you accordingly If the installation assistant cannot find your print server check the network connections and the print server s status LEDs Figure 2 3 ...

Страница 22: ...the password field and click OK to continue to the Verify Settings stage 7 If the installation instructions prompt you for a password type password and continue 8 When you reach the Finalize Setup stage click Print Test Page to confirm that the installation of the print server was successful 9 Click Next and Finish to close the installation assistant Figure 2 4 Note Take a note of the the IP addre...

Страница 23: ... print server IP address MAC address Device name The device name and MAC address is printed on the label on the underside of the device The above information can also be obtained by running the SmartWizard program or Web GUI If you have a NETGEAR router use the following instructions to reserve the IP address for the print server in your router Otherwise refer to your router manual To permanently ...

Страница 24: ...2 Insert the Resource CD for the PS121v2 into your CD ROM drive The CD main page will load 3 Click Set Up the PC to Use an Installed Print Server to install the SmartWizard which will allow you to print via the print server Your USB Multifunction Print Server is now ready to use For instructions on using the multifunction feature refer to Reserving a Printer for Exclusive Use by One PC on page 3 1...

Страница 25: ...ng up PCs Running Windows XP or Windows 2000 If you intend to access the printer using the standard Windows printer driver install the print server as described in Setting Up the Print Server to Interface with a Multi Function Printer on page 2 3 If you intend to use TCP IP LPR printing follow the installation procedure below 1 Connect Your Print Server into Your Network Configuration as follows a...

Страница 26: ...1v2 print server c Turn on your printer d Connect 12 V power adapter to the print server and plug it into a power source e Check the PS121v2 status lights and verify the following ERROR light When the print server is powered on the ERROR light will turn red briefly and then turn off ACT light When the print server is powered on it it should turn solid green f Verify that your computers are connect...

Страница 27: ...lows a From the Windows Start menu of a computer connected to the PS121v2 click Printers and Faxes b Click Add a printer and then Next to proceed c Choose the Local printer attached to this computer option d Click Next to proceed e On the Select a Printer Port screen be sure to choose the Create a new port option Figure 2 8 Figure 2 9 ...

Страница 28: ...nual 2 12 Setup v1 1 September 2006 f From the Type of port drop down list select Standard TCP IP Port g Click Next to start the Add Standard TCP IP Printer Port Wizard 3 Complete the Add Standard TCP IP Printer Port Wizard as follows Figure 2 10 Figure 2 11 ...

Страница 29: ...dd Standard TCP IP Printer Port Wizard The Add Port screen will display b From the Add Port screen enter the IP address of the print server in the IP Address field Click Next to proceed c In the Device Type section of the Additional Port Information Required screen select Custom and then click Settings Figure 2 12 Figure 2 13 ...

Страница 30: ... In the Protocol section select the LPR radio button and enter PS121v2 as the Queue Name in the LPR Settings section Click OK to close this tab page e Click Next to proceed f The Add Printer Wizard will now prompt you to install the software for the printer you attached to the PS121v2 USB Multifunction Print Server Figure 2 14 ...

Страница 31: ...rom a disk you have b Click Next to proceed If the printer software is already installed on this computer the Add Printer Wizard will inform you and let you keep the existing driver c The Name Your Printer screen prompts for a descriptive name and whether you want it to be the default or not Enter your choices and then click Next to proceed d On the Printer Sharing screen accept the Do not share t...

Страница 32: ...R and click OK A new window called Untitled 1 will open 4 If the PostScript Printer Description does not match your printer click Change and select your actual printer If your printer model does not appear click the Generic button 5 Click OK to return to the Untitled 1 window 6 In the LPR Printer Selection box click Change 7 In the Printer Address field type the IP address of the PS121v2 USB Multi...

Страница 33: ...ing the print server firmware and or SmartWizard from a Windows PC Reading the printer port status Reading and setting the network parameters Change the Web GUI password Reserving a Printer for Exclusive Use by One PC You can temporarily reserve the printer for for exclusive use by one PC when operating a multi function printer in a non print mode such as scanning copying or faxing This capability...

Страница 34: ...mber 2006 To temporarily reserve the print server 1 Click the SmartWizard icon in the Windows system tray A screen similar to the followng will be displayed 2 Click Reserve The status icon will change to a red cross indicating that the print server is now reserved Figure 3 1 Figure 3 2 ...

Страница 35: ...ton in the Reserve MFP window shown in Figure 3 2 The print server will automatically release if it remains idle for 5 minutes The status icon will change back to the green checkmark shown in Figure 3 1 Upgrading the Print Server Software The SmartWizard lets you check whether there is an update to the print server firmware or SmartWizard and if so lets you upgrade either or both To check for upda...

Страница 36: ...nt to detect and click Detect If a new version is available it will be displayed in the New Version column To upgrade the software 1 Select the items you want to upgrade 2 If there is an upgrade shown in the New Version column click Upgrade Reading the Printer Port Status To view the port status 1 Open your Web browser and type in the IP address of the print server in the browser s Address text bo...

Страница 37: ...ter it in the password box If you have not changed the password type the default value of password The status screen will be displayed as follows The status will indicate On line Off line or Out of paper The print state will show either Idle or Printing Reading and Setting the Network Parameters PCs Running a Windows Operating System 1 Click the SmartWizard icon in the Windows system tray and clic...

Страница 38: ...e IP parameters associated with a print server a If the device is not highlighted with white text on a blue background click on the entry to select and highlight it The IP parameters will be displayed in the three text boxes in the New IP Address group b Edit the IP parameters and click Apply Non Windows Computers To view or edit the IP settings 1 Open your Web browser and type in the IP address o...

Страница 39: ...the user name and password 2 For the user name type admin If you have assigned a password enter it in the password box If you have not changed the password type the default value of password 3 To view the settings click Server Status in the main menu The browser will display the PS121v2 name and firmware version and its IP settings Figure 3 7 Figure 3 8 ...

Страница 40: ... the DHCP Client field setting should be left in the Disable setting so that the IP address of the device remains fixed It is not recommended that you select Enable If you do the print server will find an IP address for you automatically from the router or other DHCP server in your network When the DHCP server changes the IP address you will be disconnected from the Web GUI and unable to open it a...

Страница 41: ...ess of the print server in the browser s Address text box The browser will display a pop up window prompting you for the user name and password 2 For the user name type admin If you have previously assigned a password enter it in the password box If you have not changed the password type the default value of password 3 Click Configure Server in the main menu 4 In the Old Password textbox type the ...

Страница 42: ...function Printer Server PS121v2 User Manual 3 10 Operation v1 1 September 2006 5 Type the new password in both the New Password textbox and the Repeat New Password text box 6 Click Apply to change the password settings ...

Страница 43: ...k the printer s current status remotely Go to Checking the Current Status of the Printer on page 4 3 Basic Functioning If you have trouble setting up your PS121v2 check the tips below The print server has no power Make sure the power cord is connected to the print server Make sure the power adapter is connected to a functioning power outlet If it is in a power strip make sure the power strip is tu...

Страница 44: ...your computer or Internet connectivity If you are running a software firewall disable it This includes the Windows XP firewall which may have been turned on during Windows upgrade or installation without you being aware of it Nothing is printing Try printing from another computer If this is successful then there is a problem with your computer configuration not the print server Consult the compute...

Страница 45: ...the current status of the printer remotely from the Web configuration screen The following conditions are displayed Current status on line off line out of paper Print State either Idle or Printing depending on the state of the printer You can click the Print Test Page button from within the setup wizard to check that the print server and printer are working ...

Страница 46: ...NETGEAR USB Multifunction Printer Server PS121v2 User Manual 4 4 Troubleshooting v1 1 September 2006 ...

Страница 47: ...k port RJ 45 USB 2 0 port Power Specifications for the Power Adapter Input voltage 100 to 240 V AC 50 to 60 Hz according to the power adapter Localized plug For North America Japan UK Europe and Australia Output voltage 12 V DC at 1A Power Specifications for the Print Server Power consumption 12 W maximum Input voltage 12 V DC at 1 Amp maximum Operating Temperature 0 to 40 C 32 to 104 F Operating ...

Страница 48: ...NETGEAR USB Multifunction Printer Server PS121v2 User Manual A 2 Technical Specifications v1 1 September 2006 ...

Страница 49: ...te understanding of the technologies used in your NETGEAR product Document Link Internet Networking and TCP IP Addressing http documentation netgear com reference enu tcpip index htm Preparing a Computer for Network Access http documentation netgear com reference enu wsdhcp index htm Glossary http documentation netgear com reference enu glossary index htm ...

Страница 50: ...NETGEAR USB Multifunction Printer Server PS121v2 User Manual B 2 Related Documents v1 1 September 2006 ...

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