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Welcome

It’s great to have you with us and we’ll certainly do all we can to take
good care of you.

This User Guide has been provided to help you become familiar with
the many features of your new telephone service. They’re all very
simple to use, especially once they’ve been explained to you.

Remember, if these features aren’t currently available on your phone
and you’d like access to them, contact Customer Service on 133 937.

It’s easy.

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Содержание Optus CG3000-1STAUS

Страница 1: ...Your Optus Local Access Telephony User Guide 4114645E 04 11 Full of handy hints P N 202 10819 02 4114645E 0411 166323 indd 1 7 04 11 10 40 AM...

Страница 2: ...you become familiar with the many features of your new telephone service They re all very simple to use especially once they ve been explained to you Remember if these features aren t currently avail...

Страница 3: ...like an answering machine only better Caller ID 14 Find out who s calling before you answer Call Return 15 Gives you the number of the last incoming caller Call Waiting 16 Don t miss a call when you...

Страница 4: ...o reschedule the appointment If this happens we commit to providing you with reasonable notice of the change We guarantee the time of your connection When you request to be connected to Optus Local we...

Страница 5: ...lculated on each working day of delay exceeding the guaranteed maximum period If the delay extends beyond 5 working days the per day amount is increased There are exemptions for situations out of Optu...

Страница 6: ...check that you have dialled the right number Sometimes these tones if not expected can be high pitched and therefore alarming 4 In rare cases you may receive unwelcome calls If this should happen han...

Страница 7: ...trol sending your number There are two ways to control sending your number 1 You can permanently send your number Simply phone Optus Customer Service on 133 937 and make the request 2 You can send you...

Страница 8: ...h to use this feature please contact Optus customer service on 133 937 for further information For useful information about changing your PIN and recording your own personal greeting see page 13 6 Voi...

Страница 9: ...all back number How to listen to messages at home For standard touch tone phones STEP 1 Lift the receiver A message waiting dial tone a fast but interrupted dial tone indicates that you have messages...

Страница 10: ...de followed by For example if your phone number is 02 1234 5678 enter all numbers followed by Step 4 Enter your PIN followed by Remember every time you access your VoiceMail box from another fixed lin...

Страница 11: ...g VoiceMail call Return regardless of any call barring selection you have on your phone service When you finish your call you will return to your VoiceMail box to hear the rest of your messages Handy...

Страница 12: ...st hang up Using VoiceMail and Call Waiting To avoid calls being diverted to VoiceMail when you are busy on a call you may like to subscribe to Call Waiting See Call Waiting in this manual or phone Op...

Страница 13: ...ur every weekday Monday to Friday You can change your nominated number and call times as often as you like You can set a Wake Up Call when you are away from home Simply dial 133 321 and follow the pro...

Страница 14: ...ecorded this message when you accessed VoiceMail for the first time It can be up to 60 seconds long and the good news is you can change it whenever and wherever you like Step 1 Enter your VoiceMail bo...

Страница 15: ...mple steps below Step 1 Enter your VoiceMail box Step 2 Press 8 for User Options Step 3 Press 4 for Set Up Options Step 4 Press 7 to change your PIN Step 5 Enter your new PIN by pressing your chosen n...

Страница 16: ...in Australia In these instances in the display screen you will see UNAVAILABLE If a number is blocked by the caller or originates from an unlisted number the display will show PRIVATE All incoming num...

Страница 17: ...one STEP 2 Simply dial 6 9 on a standard touch tone phone STEP 3 If you have received a new call you will hear an announcement of the last number that called you along with the date and time of the ca...

Страница 18: ...NDARD TOUCH TONE PHONE STEP 1 When you re talking on the phone and you hear the Call Waiting beeps press Flash Recall to put the first caller on hold and talk to the new caller The caller on hold will...

Страница 19: ...ial tone Step 2 Dial 8 7 followed by the fax or modem number you wish to call Handy Hint With Call Waiting you cannot speak to the first and second caller at the same time To have the option to hold a...

Страница 20: ...for further information HOW TO TURN CALL DIVERT ON STANDARD TOUCH TONE PHONE STEP 1 Lift the receiver and listen for the dial tone STEP 2 Dial 7 8 You will hear a special dial tone 3 beeps followed b...

Страница 21: ...4 Replace the receiver When Call Divert is still on you will hear a short ring when someone is calling to remind you that your calls are still being diverted Handy Hint Call Divert is great if you ha...

Страница 22: ...y can initiate the three way conversation SETTING UP A THREE WAY CALL STANDARD TOUCH TONE PHONE STEP 1 Establish a call with the first person You may phone them or they may phone you STEP 2 Press Flas...

Страница 23: ...ou may have a problem with the first phone If the second phone doesn t work either contact Optus Customer Service on 133 937 I dial a number and get a recorded voice announcement Step 1 Check the numb...

Страница 24: ...om payphones and Vodafone mobiles 133 937 Local Directory Assistance 1223 National Directory Assistance 1223 General Assistance National International connections 1234 International Directory Assistan...

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