Nighthawk AX8 8-Stream AX6000 WiFi Router
Troubleshooting
148
User Manual
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If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can
happen if a firmware update is interrupted, or if the router detects a problem with the
firmware. If the error persists, it is likely that a hardware problem exists. For recovery
instructions, or help with a hardware problem, contact Technical Support at
netgear.com/support.
LEDs Never Turn Off
When the router is turned on, the LEDs light for about 10 seconds and then turn off. If all the
LEDs stay on, this indicates a fault within the router.
If all LEDs are still lit one minute after power-up, do the following:
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Cycle the power to see if the router recovers.
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Press and hold the Reset button to return the router to its factory settings.
If the error persists, a hardware problem might be the cause. Contact Technical Support at
Internet or Ethernet Port LEDs Are Off
If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection
is made, check the following:
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Make sure that the Ethernet cable connections are secure at the router and at the modem or
computer.
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Make sure that power is turned on to the connected modem or computer.
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Be sure that you are using the correct cable.
When you connect the router’s Internet port to a modem, use the cable that was supplied with
the modem. This cable can be a standard straight-through Ethernet cable or an Ethernet
crossover cable.
WiFi LED Is Off
If the WiFi LED stays off, check to see if someone pressed the WiFi On/Off button on the router.
This button turns the WiFi radios in the router on and off. The WiFi LED is lit when the WiFi
radios are turned on.