74
7
7.
Troubleshooting
Find and fix common issues
This chapter gives information about troubleshooting your Wireless Cable Gateway
CG3300CMR. For the common problems listed, go to the section indicated.
•
Have I connected the gateway correctly?
Go to
Basic Functions
on page 74.
•
I cannot access the gateway configuration with my browser.
Go to
Connect to the Main Menu of the Gateway
on page 75.
•
I have configured the gateway but I cannot access the Internet.
Go to
Troubleshoot the ISP Connection
on page 76.
•
I cannot remember the configuration password of the gateway or I want to clear the
configuration and start over again.
Go to
Factory Default Settings
on page 79.
Tip:
NETGEAR provides helpful articles, documentation, and the latest
software updates at
support.netgear.com
.
Basic Functions
After you have turned on power to the gateway, do the following:
1.
Check to see that the Power LED is on.
2.
Check that the numbered Ethernet LEDs come on momentarily.
3.
After a few seconds, check that the local port link LEDs are lit for any local ports that are
connected.
If any of these conditions does not occur, refer to the appropriate following section.
