Netech UPM 2000, Руководство пользователя

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UPM 2000
Netech Corporation
110 Toledo St, Farmingdale, NY 11735
http://www.Netech.org
6
1-800-547-6547
In order to receive a partial refund/credit of a product purchase price on a serialized
product, the product must not have been damaged by the customer or by the carrier
chosen by the customer to return the goods, and the product must be returned
complete (meaning with all manuals, cables, accessories, etc.) and in “as new” and
resalable condition.
Products not returned within 90 days of purchase, or products, which are not in “as
new”, and resalable condition, are not eligible for credit return and will be returned
to the customer. The Return Procedure (see below) must be followed to assure
prompt refund/credit.
Restocking Charges
Products returned within 30 days of original purchase are subject to a minimum
restocking fee of 15 %. Products returned in excess of 30 days after purchase, but
prior to 90 days, are subject to a minimum restocking fee of 20 %. Additional
charges for damage and/or missing parts and accessories will be applied to all
returns.
Return Procedure
All items being returned (including all warranty-claim shipments) must be sent
freight-prepaid to our factory location. When you return an instrument to
Netech Corporation, we recommend using United Parcel Service, Federal
Express, or Air Parcel Post. We also recommend that you insure your shipment
for its actual replacement cost. Netech Corporation will not be responsible for
lost shipments or instruments that are received in damaged condition due to
improper packaging or handling. Use the original carton and packaging material
for shipment. If they are not available, contact Netech for replacement packing.
Returns for Refund / Credit
A Return Material Authorization (RMA) number must be obtained from our
service or customer service dept, before a product is returned for refund or
credit. The RMA number should be clearly marked on the package along with a
statement indicating the reason for return.