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21
INSTRUCTIONS FOR RETURN
Damaged in Transit:
All shipments are carefully examined by
NETECH and carefully packaged for shipment.
They are insured in the customer’s name with
the carrier. On receipt, if the shipping container
appears to have been damaged during
shipment, the instrument should be thoroughly
inspected.
The delivering carrier’s paper should be signed
noting the apparent damage. If the instrument is
damaged beyond use, a new order should be
placed with NETECH while awaiting
reimbursement from the carrier for the damaged
instruments.
Malfunction:
Please follow these steps for the repair or
recalibration of your NETECH instrument:
1. Obtain a Service /Repair Form
from our website at
www.Netech.org
Or from
Customer Service Department
Phone: 631-531-0100.
Fax: 631-531-0101
Toll Free: 800-547-6557