background image

Do not turn off the power switches during the power-on process.

The fans are very loud when they first start up. The loud noise during start-up is normal.

5. After the controllers have booted up, check their seven-segment displays.

View SG5700 boot-up status codes

The seven-segment displays on each controller show status and error codes as the
appliance powers up.

About this task

The E2800 controller and the E5700SG controller display different statuses and error codes.

To understand what these codes mean, see the following resources:

Controller

Reference

E2800 controller

E5700 and E2800 System Monitoring Guide

Note:

 The codes listed for the E-Series E5700

controller do not apply to the E5700SG controller in
the appliance.

E5700SG controller

“Status indicators on the E5700SG controller”

Steps

1. During boot-up, monitor progress by viewing the codes shown on the seven-segment displays.

The seven-segment display on the E2800 controller shows the repeating sequence 

OS

Sd

blank

 to

indicate that it is performing start-of-day processing.

The seven-segment display on the E5700SG controller shows a sequence of codes, ending with 

AA

and 

FF

.

2. After the controllers have booted up, confirm the seven-segment displays show the following:

7

Содержание StorageGRID Webscale SG5700 Series

Страница 1: ...rdware SG5700 StorageGRID NetApp March 03 2022 This PDF was generated from https docs netapp com us en storagegrid 116 sg5700 registering hardware html on March 03 2022 Always check docs netapp com for the latest ...

Страница 2: ...of Contents Install hardware SG5700 1 Register hardware 1 Install appliance in cabinet or rack SG5700 1 Cable appliance SG5700 3 Connect power cords and apply power SG5700 6 View SG5700 boot up status codes 7 ...

Страница 3: ...Select Products My Products c Confirm that the new serial number is listed d If it is not follow the instructions for new NetApp customers New NetApp customer a Click Register Now and create an account b Select Products Register Products c Enter the product serial number and requested details After your registration is approved you can download any required software The approval process might take...

Страница 4: ...pare for moving the appliance a Remove the outer packing box Then fold down the flaps on the inner box b If you are lifting the SG5760 by hand attach the four handles to the sides of the chassis You remove these handles as you slide the appliance onto the rails 3 See the Installation and Setup Instructions and slide the appliance in the cabinet or rack 4 See the Installation and Setup Instructions...

Страница 5: ...t SFP transceivers which support either 10 GbE or 16 Gbps FC The transceivers can be used with the two interconnect ports on both controllers and with the four 10 25 GbE network ports on the E5700SG controller assuming you want the network ports to use a 10 GbE link speed You have obtained the following items which are not included with the appliance One to four optical cables for the 10 25 GbE po...

Страница 6: ...r 1 GbE RJ 45 Connects to the network where you access SANtricity System Manager You can use the Admin Network for StorageGRID or an independent management network 2 Management port 2 on the E2800 controller 1 GbE RJ 45 Reserved for technical support 3 Management port 1 on the E5700SG controller 1 GbE RJ 45 Connects the E5700SG controller to the Admin Network for StorageGRID 4 ...

Страница 7: ...nd the Client Network for StorageGRID See 10 25 GbE port connections for the E5700SG controller Steps 1 Connect the E2800 controller to the E5700SG controller using two optical cables and four of the eight SFP transceivers Connect this port To this port Interconnect port 1 on the E2800 controller Interconnect port 1 on the E5700SG controller Interconnect port 2 on the E2800 controller Interconnect...

Страница 8: ... optional Port 4 Grid Network If you plan to use the Aggregate port bond mode connect one or more of the network ports to one or more switches You should connect at least two of the four ports to avoid having a single point of failure If you use more than one switch for a single LACP bond the switches must support MLAG or equivalent Related information Access StorageGRID Appliance Installer Port b...

Страница 9: ...following resources Controller Reference E2800 controller E5700 and E2800 System Monitoring Guide Note The codes listed for the E Series E5700 controller do not apply to the E5700SG controller in the appliance E5700SG controller Status indicators on the E5700SG controller Steps 1 During boot up monitor progress by viewing the codes shown on the seven segment displays The seven segment display on t...

Страница 10: ...his address is used to connect the controller to the Admin Network for StorageGRID The second set of numbers is the DHCP assigned IP address used to connect the appliance to the Grid Network for StorageGRID Note If an IP address could not be assigned using DHCP 0 0 0 0 is displayed 3 If the seven segment displays show other values see Troubleshoot hardware installation SG5700 and confirm you compl...

Страница 11: ... the status indicators on the E5700SG controller Display Description 1 Attention LED Amber The controller is faulty and requires operator attention or the installation script was not found Off The controller is operating normally 2 Seven segment display Shows a diagnostic code Seven segment display sequences enable you to understand errors and the operational state of the appliance 3 Expansion Por...

Страница 12: ... of codes that is not specific to the controller The general sequence ends with the codes AA and FF 2 Boot up codes that are specific to the E5700SG controller appear E5700SG controller boot up codes During a normal boot up of the appliance the seven segment display on the E5700SG controller shows the following codes in the order listed Code Indicates HI The master boot script has started PP The s...

Страница 13: ...n on the E5700SG controller as the appliance boots up Additional two digit hexadecimal codes are displayed if specific low level hardware errors occur If any of these codes persists for more than a second or two or if you are unable to resolve the error by following one of the prescribed troubleshooting procedures contact technical support Code Indicates 22 No master boot record found on any boot ...

Страница 14: ...aining failed E8 No memory installed EU The installation script was not found EP Installation or communication with the E2800 controller has failed Related information Troubleshoot hardware installation SG5700 NetApp Support 12 ...

Страница 15: ...Y WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE NetApp reserves the right to change any products described herein at any time and without notice NetApp assumes no responsibility or liability arising from the use of products described herein except as expressly agree...

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