Troubleshooting
Issue:
The dial pad is not operating correctly and I am
unable to place a call.
Solution:
Check to see if the Net2Phone icon is displayed in
your task bar (lower right hand corner of your screen).
If the Net2Phone icon is in your task bar, it must also
be open and running on your computer for the soft-
ware and dial pad to operate correctly. If the icon is
present in your task bar but not open and running on
your PC, the dial pad and software will not operate
correctly.
Issue:
During a phone conversation, the person on the other
end of the call is hearing an echo.
Solution:
If the person on the other end of the call is hearing
an echo, you can reduce this by adjusting your play-
back audio level:
• Enter the “Menu” option on the Net2Phone software
• Select the “Setup Wizard”
• Enter the Playback Test screen
• Select “Yap Phone Audio” under “Preferred
Net2Phone Device”
• Decrease the volume level
Issue:
When trying to place a call, I receive a “Net2Phone
not configured to call through Yap Phone” error.
Solution:
Make sure your audio settings are set to Yap Phone:
• Enter the “Menu” option on the Net2Phone software
• Select “Preferences” followed by “Settings”
• Confirm that “Yap Phone Audio” is displayed next to
both the Playback and Record devices
Support
For support, visit our website at www.yapgear.com or call 1-888-
581-0842
Safety Instructions
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: 1) this device may not
cause harmful interference, and 2) this device must accept any
interference received, including interference that may cause
undesired operation. Privacy of communications may not be
ensured when using this phone.
Contents
Introduction
Setup
Software
Hardware
Using the Yap Phone
PC2Phone Call
PC2PC Call
Net2Fax
Additional Features
VoicEmail
Shopping
with EZsurf
tm
Accessing Account
Information
Dialing Tips
Troubleshooting
Support
Safety Instructions
Appendix
17
Содержание Yap Phone
Страница 1: ...User Guide Phone ...
