Nespresso PRODIGIO&MILK, Инструкция по эксплуатации, Страница: 26 / 60

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Troubleshooting
Videos are available on the App and on www.nespresso.com - Go to section «services».
Pairing not successful. - Check that the Bluetooth
®
on the smartphone or tablet is activated.
- Check the compatibility of your smartphone or tablet with the machine
(see page 3).
- Ensure the smartphone or tablet is placed next to the machine during the
pairing
- Make sure to not turn ON any microwave close to the machine during pairing.
If you want to unpair your machine,
via the app: - Go on the App «Name», click on «Machine status»,then click on «Unpair this
machine».
- Click on «unpair this device» to confirm the unpairing.
- Note : In case of unpairing to this machine again, all the setups and
specifications will be lost and the machine will reset to factory settings.
If you want to unpair your machine,
via the machine:
- Press simultaneously Ristretto and Espresso buttons and remove the plug
from the power outlet.
-
Note
: this action will deactivate the Bluetooth ® function from the machine.
If you want to reactivate the Bluetooth
®
on
your machine, via the machine:
- Please reset to factory settings. See paragraph on «Reset to Factory
Settings».
No light on the coffee buttons. - Machine turns OFF automatically. See paragraph on «Energy Saving
Concept».
- Check the outlet: plug, voltage, fuse.
No coffee, no water, unusual coffee flow. - Check if the water tank is correctly positioned, if empty, fill with potable
water.
- Descale the machine, if necessary.
Coffee is not hot enough. - Preheat cup. - Descale the machine, if necessary.
The slider does not close completely or
the machine doesn't start brewing. - Empty the capsule container. - Check that no capsule is blocked inside the machine.
( Note: do not put the finger inside the machine)
Leakage (water under the machine). - Empty drip tray if full. - If problem persists, call the Nespresso Club.
Maintenance light is ON. - Empty the capsule container and check no capsules are blocked.
- Check the water tank. If empty, fill with potable water and brew a coffee. - If problem persists, call the Nespresso Club.
Nespresso light is ON. - It means your capsules stock is empty. You can order capsules via the App
or Nespresso website.
3 coffee buttons flash quickly. - To exit the descaling mode, press and hold the 3 buttons for 6 seconds until
the machine confirms with a beep.
- If problem persists, call the Nespresso Club or check the App for more
information.
Water or coffee flow does not stop even by
pushing any coffee button.
- Gently move the slider towards the back of the machine to stop the flow.
No coffee flow, water goes directly into
the drip tray (despite inserted capsule). - Pull the slider to ensure it is closed. - If problem persists, call the Nespresso Club.
Machine turns to OFF mode. - To save energy the machine will turn to OFF mode after 9 minutes of non
use.
- See paragraph on «Energy Saving Concept».
- Press one of the coffee buttons to turn to «ON-mode» or open the slider.