5
8. TROUBLE SHOOTING
Problem
Cause
Solution
Reduced aspiration capacity
or the neoPipetta is blocked
- Filter blocked, dirty or damaged
-Battery low
-Replace the filter
-Recharge
Serological pipet drips
-Serological pipet not securely attached
-Silicone adapter or nose cone loose
-Silicone adapter or nose cone damaged
-Reattach serological pipet
-Reassemble silicone adapter or nose
cone
-Replace silicone adapter or nose cone
Reduced operating time
-Battery worn
-Replace battery
Power
indication
light
abnormally off
-Dead battery
-Battery
plugged
in
the
wrong
orientation
-Failure of the Printed Circuit Board
-Replace battery
-Refer to section 6.3 of manual to plug
battery in correctly.
-Call the manufacturer Tech Support
9. WARRANTY INFORMATION
The neoPipetta is warranted for one year against defects in materials and workmanship (Battery is warranted for
three months only). Should your neoPipetta fail to function according to specifications at any time, please contact
the local representative immediately. The warranty will not cover defects caused by normal wear or by a breach of
the manufacturer’s recommendations.
Each neoPipetta is tested before shipping by the manufacturer. The Quality Assurance Procedure guarantees that
the Pipette Filler you have purchased is ready for use.
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