
Version: 5.0
28.08.2017
KEN001BT25
13
EN
1. If the dehumidifier with malfunction, please cut off the power immediately, pull out the
plug and check the following items:
TROUBLESHOOTING
Problem
Possible causes
What to do
Dehumidifier does
not start
Black-out
Check the power supply
The dehumidifier is unplugged
Insert the plug completely
Power voltage is too low
Wait until the supply voltage back to
normal
The wire is too thin in outlet
Change the wire
Humidity is under control.
The “H Control” light flash.
Device will auto start to work when
ambient humidity exceeds the
setting RH
Water bucket is full
Pour out the water, and slide the
bucket back
The fan motor
works, the
compressor does
not work
Compressor overload and device
stops for protection
Restart the unit
Compressor is burnt due to leakage or
voltage too low
Please contact the dealer
The circuit board error
Change the circuit board
Device is defrosting
It will resume to work after defrosting
The motor does not
work
Compressor capacitance invalidation
Change the capacitor
The motor is broken
Change the motor
The circuit board error
Change the circuit board