7
7
Nelsen Water Solutions 1", 1¼", 1½", 2" & Twin Control Valves
Troubleshooting
No Display on PC Board
No power at electric outlet
Repair outlet or use working outlet
Control valve power adapter is not plugged
into outlet or power cord end is not con-
nected to PC board connection
Plug Power Adapter into outlet or connect power cord
end to PC Board connection
Improper power supply
Verify proper voltage is being delivered to PC Board
Improper power supply
Replace power adapter
Defective PC Board
Replace PC Board
PC Board does not dis-
play correct time of day
Power Adapter plugged into electric outlet
controlled by light switch
Use uninterrupted outlet
Tripped breaker switch and/or tripped GFI
Reset breaker switch and/or GFI
Power outage
Reset time of day. If PC Board has battery back up pres-
ent the battery may be depleted. See front cover and
drive assembly drawing for instructions
Defective PC Board
Replace PC Board
Display does not
indicate that water is
flowing. (Refer to user
instructions for how the
display indicates water
is flowing)
Bypass valve is in bypass position
Turn bypass handles to place bypass in service position
Meter is not connected to meter connec-
tion on PC Board
Connect meter to three pin connection labeled METER
on PC Board
Restricted/stalled meter turbine
Remove meter and check for rotation or foreign material
Meter wire is not installed securely into
three pin connector
Verify meter cable wires are installed securely into three
pin connector labeled METER
Defective meter
Replace meter
Defective PC Board
Replace PC Board
Control valve
regenerates at wrong
time of day
Power outage
Reset time of day. If PC Board has battery back up
present the battery may be depleted. See front cover
and drive assembly drawing for instructions
Time of day is not set correctly
Reset to correct time of day
Time of regeneration is set incorrectly
Reset regeneration time
None of the Above
Call Dealer for further troubleshooting
Time of day flashes on
and off
Power outage
Reset time of day. If PC Board has battery back up pres-
ent the battery may be depleted. See front cover and
drive assembly drawing for instructions
Control valve does not
regenerate automati-
cally when the REGEN
button is pressed and
held
Broken drive gear or drive cap assembly
Replace drive gear or drive cap assembly
Broken piston rod
Replace piston rod
Defective PC Board
Defective PC Board
Control valve does not
regenerate automati-
cally but
does
when
the REGEN button is
pressed and held
Bypass valve is in bypass position
Turn bypass handles to place bypass in service position
Meter is not connected to meter connec-
tion on PC Board
Connected meter to three pin connection labeled METER
on PC Board
Restricted/stalled meter turbine
Remove meter and check for rotation or foreign material
Incorrect programming
Check for programming error
Meter wire is not installed securely into
three pin connector
Verify meter cable wires are installed securely into three
pin connector labeled METER
Defective meter
Replace meter
Defective PC Board
Replace PC Board