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7

7

Nelsen Water Solutions 1", 1¼", 1½", 2" & Twin Control Valves 

Troubleshooting

No Display on PC Board

No power at electric outlet

Repair outlet or use working outlet

Control valve power adapter is not plugged 

into outlet or power cord end is not con-

nected to PC board connection

Plug Power Adapter into outlet or connect power cord 

end to PC Board connection

Improper power supply

Verify proper voltage is being delivered to PC Board

Improper power supply

Replace power adapter

Defective PC Board

Replace PC Board

PC Board does not dis-

play correct time of day

Power Adapter plugged into electric outlet 

controlled by light switch

Use uninterrupted outlet

Tripped breaker switch and/or tripped GFI

Reset breaker switch and/or GFI

Power outage

Reset time of day. If PC Board has battery back up pres-

ent the battery may be depleted. See front cover and 

drive assembly drawing for instructions

Defective PC Board

Replace PC Board

Display does not 

indicate that water is 

flowing. (Refer to user 

instructions for how the 

display indicates water 

is flowing)

Bypass valve is in bypass position

Turn bypass handles to place bypass in service position

Meter is not connected to meter connec-

tion on PC Board

Connect meter to three pin connection labeled METER 

on PC Board

Restricted/stalled meter turbine

Remove meter and check for rotation or foreign material

Meter wire is not installed securely into 

three pin connector

Verify meter cable wires are installed securely into three 

pin connector labeled METER

Defective meter

Replace meter

Defective PC Board

Replace PC Board

Control valve  

regenerates at wrong 

time of day

Power outage

Reset time of day. If PC Board has battery back up  

present the battery may be depleted. See front cover 

and drive assembly drawing for instructions

Time of day is not set correctly

Reset to correct time of day

Time of regeneration is set incorrectly

Reset regeneration time

None of the Above

Call Dealer for further troubleshooting

Time of day flashes on 

and off

Power outage

Reset time of day. If PC Board has battery back up pres-

ent the battery may be depleted. See front cover and 

drive assembly drawing for instructions

Control valve does not 

regenerate automati-

cally when the REGEN 

button is pressed and 

held

Broken drive gear or drive cap assembly

Replace drive gear or drive cap assembly

Broken piston rod

Replace piston rod

Defective PC Board

Defective PC Board

Control valve does not 

regenerate automati-

cally but 

does 

when 

the REGEN button is 

pressed and held

Bypass valve is in bypass position

Turn bypass handles to place bypass in service position

Meter is not connected to meter connec-

tion on PC Board

Connected meter to three pin connection labeled METER 

on PC Board

Restricted/stalled meter turbine

Remove meter and check for rotation or foreign material

Incorrect programming

Check for programming error

Meter wire is not installed securely into 

three pin connector

Verify meter cable wires are installed securely into three 

pin connector labeled METER

Defective meter

Replace meter

Defective PC Board

Replace PC Board

Содержание Signature AIO

Страница 1: ...Signature Series User Guide Softeners Filters 1 1 1 4 1 1 2 2 Twin Control Valves Signature Series Single Tank AIO Twin Tank ...

Страница 2: ...D RINSE FILL is displayed whenever a zero capacity tank has transferred to an off line state and is currently waiting to initiate the second portion of a regeneration cycle Viewed only when Delayed Rinse and Fill is set to ON Regen Error Screens BACKWASH 6 36 MIN 2 REGEN PENDING ALT MAV STAND BY AUX MAV DELAYED RINSE FILL PENDING Error Screens ERROR Screen displays when an error occurs and no Deal...

Страница 3: ...ayed Holding NEXT and REGEN simultaneously for 3 seconds initiates a control reset The software version is displayed and the piston returns to the home service position re synchronizing the valve Used with a twin valve 1 0T holding for at least 3 seconds causes a switch in the tank in Service without cycling the regeneration valve After tank switch days remaining and capacity remaining status is r...

Страница 4: ...neration Not shown when day override set to off User Displays TIME OF DAY 12 01 PM CAPACITY REMAINING 1200GAL REGENERATION IN 14DAYS User 4 Flow Rate displays the current flow rate of treated water through the valve If Configuration 3CS is set to ALT A or B and the valve is in Standby this display and the flashing Flow Indicator viewed in other User Screens will not be viewed A Tank In Service Ind...

Страница 5: ...ne Tank Control Valve Softener Tank Safety Brine Valve Air Check Ion Exchange Resin Distributor Riser Tube Distributor Riser Tube Distributor Basket Distributor Basket Single Tank Softener Air Injection Oxidation AIO Filter System Control Valve Softener Tank Safety Brine Valve Air Check Distributor Basket Brine Tank Twin Tank Softener ...

Страница 6: ...spect the brine tank at least once a year for buildup of insoluble materials It is recommended to periodically clean the brine tank no matter what salt you use REMEMBER Salt is the fuel to run your water conditioner Buy the best clean salt available Operating Conditions Your water conditioner has been designed to adequately handle up to 100 grains per gallon of hardness and up to 2 ppm of ferrous ...

Страница 7: ...t five minutes for the board to de energize 4 With the battery out re connect the power supply to the board The board s display should begin to show information This indicates that the board is operating correctly If the display does not work call installing dealer for service 5 To replace with a new battery unplug the transformer from the outlet Install a 3 volt Lithium Coin Cell type 2032 batter...

Страница 8: ...M memory 405 HISTORY MEMORY Control continues to operate normally w check sum error for the History Section of E2 PROM memory however error is recorded in Error Log 406 CONTACT MEMORY Control can no longer operate properly due to a check sum error for the Contact Screen Section of E2 PROM memory 407 STATUS RAM STATUS RAM MEMORY FAILURE Error generated when the microcontroller can t operate properl...

Страница 9: ...res are installed securely into three pin connector labeled METER Defective meter Replace meter Defective PC Board Replace PC Board Control valve regenerates at wrong time of day Power outage Reset time of day If PC Board has battery back up present the battery may be depleted See front cover and drive assembly drawing for instructions Time of day is not set correctly Reset to correct time of day ...

Страница 10: ...size Replace injector with correct size for the application Restricted drain line Check drain line for restrictions or debris and clean Excessive water in brine tank Improper program settings Check refill setting Plugged injector Remove injector and clean or replace Drive cap assembly not tightened in properly Re tighten the drive cap assembly Damaged seal stack assembly Replace seal stack Restric...

Страница 11: ...ential purposes in a single family dwelling This limited warranty shall be null and void if the Product is used for commercial industrial or other non residential applications This Limited Warranty will not cover any Product used for outdoor installations unless a weather cover that complies with manufacturer requirements is utilized This Limited Warranty shall not cover the Product if operated at...

Страница 12: ...HE TERMS HEREOF TO THE EXTENT A WAIVER OF IMPLIED WARRANTIES IS PROHIBITED BY LAW ANY IMPLIED WARRANTIES SHALL BE LIMITED TO THE DURATION OF ANY WRITTEN WARRANTY PROVIDED BY NELSEN IN NO EVENT SHALL NELSEN BE LIABLE TO BUYER OR TO ANY THIRD PARTY FOR CONSEQUENTIAL INCIDENTAL SPECIAL OR PUNITIVE DAMAGES OR FOR LOST PROFITS OR LOSS OF USE RESULTING FROM OR IN ANY MANNER RELATED TO THE PRODUCT ITS DE...

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