4
Cartridge Replacement
Troubleshooting Guide
1 Turn off water supply to system by shutting off inlet and outlet ball valves.
2 Properly depressurize system by pushing red depressurization button on top
cap of system. Keep button pushed until all air or water pressure is completely
released. Some water may be released from relief button.
3 Open drain ball valve to drain water from the system. This will also make
cartridge removal a drier & lighter weight process.
4 Push top cap down equally with both hands to unseat retaining ring. Remove ring
from groove by carefully grasping handles and pulling inward then upward. Ring
will slide completely out of groove (Photos A & B, previous page).
5 Remove top cap of system by lifting up on top handles (Photo C, previous page).
6 Remove replacement cartridge carefully from bag. Retain bag for disposal of used
cartridge.
7 Remove used cartridge from system by grasping handle and pulling upward while
holding the tank down (Photo E). The old cartridge may be extremely heavy with
sediment & water weight. Place in bag and dispose of in accordance with local,
state and federal laws and regulations.
8 If necessary, open drain and flush system further with a bucket of water to
remove final sediment and particles. Once flushed, close drain line.
9 Open cold water faucet nearest the system to remove any air pockets in the
water lines when turning the system back “online”.
Cartridge fouled out
Replace cartridge
Lack of pressure
Exceeded flow rate of cartridge
Substitute cartridge for higher flowing unit
from system
Install flow control
Inlet to tank is plugged
Clean inlet of debris
A. Too small micron rating
A. Choose different size or use multiple tanks
Cartridge life too short B. Very heavy loading
B. Check raw water for particles
C. Excessive water flow through cartridge
C. Check gallons consumed
Plugged drain
A. Not flushed often enough
A. Flush more frequently
Water leak at
depressurization
A. O-ring leak
A. Replace depressurization button
PROBLEM
CAUSE
CORRECTION