en
Troubleshooting
50
Fault
Cause and troubleshooting
Detergent residue on
the dry laundry.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 31
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 36
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispensers", Page 34
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, reduce the basic
dosage →
.
Insufficient cleaning.
Basic dosage is not correctly adjusted.
▶
If intelligent dosing is activated, adjust the basic
dosage →
correctly.
Detergent or care products have congealed in dis-
pensers of the intelligent dosing system.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 31
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 36
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispensers", Page 34
Unsuitable detergent added to the dispenser of the in-
telligent dosing system.
1.
Check whether the detergent used is suitable.
→
"Detergents and care products", Page 31
2.
Drain the dispenser.
→
"Cleaning the detergent drawer", Page 36
3.
Clean the dispenser.
4.
Refill the dispenser.
→
"Filling the dispensers", Page 34
Water is leaking out at
the water inlet hose.
Water inlet hose is not correctly/securely connected.
1.
Connect the water supply hose correctly. Connect-
ing the water inlet hose
2.
Tighten the screw connection.
Water is leaking out at
the water outlet hose.
The water outlet hose is damaged.
▶
Replace the damaged water outlet hose.
Water outlet hose is not connected correctly.
▶
Connect the water outlet hose correctly. Water out-
let connection types
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