NEFF W946UX0GB, Руководство пользователя и инструкция по установке

Страница: 45 / 60

Troubleshooting
en
45
Fault Cause and troubleshooting
The door cannot
be opened.
▶
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 33
Water level is too high.
▶
Select a suitable programme for draining.
→
"Programmes", Page 26
Power failure.
▶
Open the door using the emergency release.
→
"Emergency release", Page 52
The water is not drain-
ing. Drain pipe or water outlet hose is blocked.
▶
Clean the drain pipe and the water outlet hose.
Drain pipe or water drain hose is caught or jammed.
▶
Ensure that the drain pipe and water drain hose are
not kinked or trapped.
Drain pump is blocked.
▶
→ "Cleaning the drain pump", Page 38
is activated.
▶
Continue the programme by selecting
Spin
or
Drain
and pressing .
The water outlet hose is connected too high.
▶
Install the water outlet hose at a maximum height of
1 metre.
Detergent dosage is too high.
▶
Immediate measure: Mix one tablespoon of fabric
softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
▶
If intelligent dosing is activated, reduce the basic
dosage →
Page 35 .
▶
If you dose manually, reduce the amount of deter-
gent for the next washing cycle with the same load.
Unapproved extension installed on the water drain
hose.
▶
Remove any unapproved extensions from the water
hose. Connecting the appliance
Water is not flowing
in. Detergent is not
being dispensed. You have not pressed .
▶
Press .
The filters in the water inflow are blocked.
▶
Clean the filters in the water inflow.
The tap is turned off.