28
In the event of problems or repairs that you
cannot solve yourself, our customer service
will be happy to help. Check the customer
service directory for an office facility in your
area.
You can find this information on the
appliance‘s nameplate. The nameplate is
located on the appliance, behind the oven
door, on the left bottom edge of the oven.
Replacing the oven light
Caution: Disconnect the appliance or
remove the fuse!
Main and Mini oven:
1.
To prevent damage, place a tea cloth
into the cold oven.
2.
Remove the glass cover by inserting a
knife or similar object between the glass
and the frame.
3.
Replace the lamp.
– Type: Incandescent bulb E 14, 230 –
240 V, 25 W, heat-resistant to 300 °C.
– You may obtain this bulb from our
spares department.
Replacing the oven door seal:
1.
Remove the defective oven door seal by
simply unhooking it.
You may obtain the new oven door seal
from our spares department.
E-Number
FD
Service and Repair Information
Caution:
Calling customer service because
of an operator error can be very costly! In
the event of a service request, please have
the following information handy:
Trouble-shooting Guide
Calling the customer service is not always really necessary. In some cases, you can remedy the situation your-
self. The following table may contain some helpful tips.
Important general safety guidelines:
Service or repair work on the electronic components may only be performed by a qualified expert. Without exception, prior
to starting such repairs, the appliance must be disconnected from the mains. This may be accomplished by tripping the
automatic fuse or by removing the fuse from the fuse box that controls your home.
Problem
Possible cause
Remedy
... if there is a general failure of all elec-
trical functions, i.e., the control lamps
have suddenly ceased to function.
Defective fuse.
Check the fuse in the fuse box, and
replace if required.
... if liquids or thin viscous dough are
distributed at a visibly uneven thick-
ness.
The appliance has not been placed
or installed plumb-and-level.
Level the appliance using the level-
ling feet, or check the installation.