Trouble shooting
en
39
3
Trouble shooting
Trouble shooting
Usually, faults are small matters that are easy to
eliminate. Please read the information in the table
before calling the after-sales service.
Notes
■
If
“
appears on the display, press and hold the
button for the relevant cooking zone in order to read
the fault code.
■
If the fault code is not listed in the table, disconnect
the hob from the mains power supply and wait
30 seconds before reconnecting it. If this code is
displayed again, contact the technical after-sales
service and specify which fault code has appeared.
■
If a fault occurs, the appliance will not switch to
standby mode.
Indicator/symbol
Possible cause
Troubleshooting
None
The power supply has been disconnected.
Use other electrical appliances to check whether a short circuit
has occurred in the power supply.
The appliance has not been connected as shown
in the circuit diagram.
Make sure that the appliance has been connected as shown in
the circuit diagram.
Electronics fault.
If the fault cannot be rectified, inform the technical after-sales
service.
The symbol lighting is not
working.
The control unit is faulty
Call our after-sales service.
The indicators are flashing
The control panel is wet or an object is covering
it.
Dry the control panel or remove the object.
The
Ù
indicator is flashing on
the hotplate displays
A fault has occurred in the electronics.
To acknowledge the fault, briefly cover the control panel with
your hand.
The ventilation system is not
working.
The motor or the control system is defective.
Call our after-sales service.
The filter detection sensor is not working.
Call our after-sales service.
The ventilation system is not
working. The
A
symbol is not
lit.
The metal grease filter is not inserted correctly. Insert the metal grease filter correctly.
”ƒ
The electronics have overheated and switched
off the affected hotplate.
Wait until the electronics have cooled down sufficiently. Then
touch any symbol on the hob.
”…
The electronics have overheated and all the hot-
plates have been switched off.
Ӡ
+ heat setting and signal
tone
There is a hot pan near the control panel. There
is a risk that the electronics will overheat.
Remove the pan.The fault code will go out shortly afterwards. You
can resume cooking.
Ӡ
and signal tone
There is a hot pan near the control panel. To pro-
tect the electronics, the hotplate has been
switched off.
Remove the pan.Wait a few seconds. Touch any touch con-
trol.When the fault code on the display goes out, you can resume
cooking.
”‚
/
”‡
The hotplate has overheated and has been
switched off to protect your work surface.
Wait until the electronics have cooled down sufficiently before
switching the hotplate on again.
”‰
The hotplate has been operating continuously for
an extended period.
The automatic safety switch-off function has been activated.
”‚‹
The metal grease filter is saturated.
Clean the metal grease filter.
”‚‚
The activated charcoal filter is saturated.
Replace the activated charcoal filter.
“Š‹‹‹
“Š‹‚‹
The operating voltage is incorrect/outside of the
normal operating range.
Contact your electricity supplier.
—…‹‹
The hob is not connected properly
Disconnect the hob from the power supply. Make sure that it has
been connected as shown in the circuit diagram.
š“
Demo mode is active
Disconnect the hob from the power supply. Wait 30 seconds and
then reconnect it. Touch any touch control in the next
3 minutes.Demo mode is now deactivated.
Do not place hot pans on the control panel.
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