en
Troubleshooting
44
Tr ouble s hooting
18 Troubleshooting
Tr ouble s hooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
Tip:
You can find further information and explanations on troubleshooting on-
line by scanning the QR code in the table of contents and on our website
www.neff-international.com.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced with a
special connection cable, which is available from the manufacturer or his
Customer Service.
Fault
Cause and troubleshooting
Display "Check water
supply" flashes
A technical fault is present.
1.
Press .
2.
Unplug the appliance or switch off the fuse.
3.
Wait at least 2 minutes.
4.
Insert the mains plug of the appliance in a socket
or switch on the fuse.
5.
Switch the appliance on.
6.
If the problem occurs again:
‒
Press .
‒
Turn off the water tap.
‒
Pull out the mains plug.
‒
Contact Customer Service →
the error code.
E:30-00 will light up
alternately.
Water protection system is activated.
1.
Turn off the water tap.
2.
Call Customer Service →
E:31-00 will light up
alternately.
Water protection system is activated.
1.
Turn off the water tap.
2.
Call Customer Service →
E:32-00 will light up
alternately or indicator
for water supply lights
up.
Supply hose is kinked.
▶
Install the supply hose without kinks.
Water tap is turned off.
▶
Turn on the water tap.
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