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Troubleshooting

Error indication using LEDs

If there is a fault in either the configuration or the Neets Control - TanGo unit, this will be  

indicated on the front LED indicators.

In all error modes the power LED will flash red alternating with the IO LEDs. The alternating IO 

LEDs will indicate type of error. See list below.

LED shows

Description

Solution

                             Input/       

 

No connection to one or

more NEB units.

Check that the NEB units used in 

the project are connected. 

Check that the NEB units used in 

the project are configured 

correctly. 

After doing one of the above, 

remove the power to the control 

system for 20 sec before recon-

necting the power again.

                             Input/       

 

No project found on the

control system

Try to upload the project again.

Alternatively, there can be a 

problem in the project you have 

uploaded. In this case, try  

uploading an empty project and 

see if this works.

                             Input/       

 

Missing SD card or error

on SD card

Make sure that there is a SD 

card  inserted in the control 

system.

After doing the above, turn off 

the power to the control system 

for 20 seconds before turning 

the power on again.

                             Input/       

 

Unexpected Error

Turn off the power to the control 

system for 20 sec before turning 

the power on again.

                             Input/       

 

No contact to Neets

extension unit

Check to confirm that the serial 

number used in Project Designer 

matches the Neets extension unit. 

Check the network or RS-232 con-

nection from the control system to 

the Neets extension unit.

Check the network or RS-232 

connection on the TanGo and all 

connected network units.

                             Input/       

 

Wrong firmware version in 

Neets extension unit

The Neets extension unit has a 

different firmware than the one 

in the control system.

Please upgrade the firmware by 

plugging in the USB cable from 

the Neets extension unit into a 

PC running Project Designer and 

follow the instructions.

in

out

in

out

in

out

in

out

in

out

in

out

1   2  3   4   5   6   7   8 

1   2  3   4   5   6   7   8 

1   2  3   4   5   6   7   8 

1   2  3   4   5   6   7   8 

1   2  3   4   5   6   7   8 

1   2  3   4   5   6   7   8 

Содержание Control TanGo

Страница 1: ...Neets Control TanGo Installation Manual...

Страница 2: ...ur local distributor or Neets A S Langballe 4 8700 Horsens Denmark by E Mail Support Neets dk or you may use our contact form at www neets dk Revision list This document has the following revision cha...

Страница 3: ...mponents inside These openings must never be blocked by other objects Do not use this equipment near water To reduce the risk of fire or electric shock do not expose this apparatus to rain or moisture...

Страница 4: ...ty Instructions 3 Contents 4 Description 5 Function Description 5 Specifications 5 Specifications 6 Installation 7 Connection and Controls 8 Front 8 Back 10 How to connect 13 PoE power supply to TanGo...

Страница 5: ...eets extension devices and connection to Central Control and Project Designer as well as access to graphical user interface Power over Ethernet PoE PoE IN for power of the TanGo and PoE OUT for power...

Страница 6: ...t IP 192 168 254 252 Default gateway 192 168 1 1 Default subnet mask 255 255 255 0 PoE input Compliance 802 3af 802 3at 802 3af PD mode A B PD Class 0 802 3af 4 802 3at PoE output Compliance 802 3at M...

Страница 7: ...the included self tapping screws Unpack the unit place the unit on the surface where it is to be mounted and screw the two screws through the holes in the top as shown below The unit also can be moun...

Страница 8: ...O status LED displays current status of the I Os When an IO is configured as input the yellow LED marked in will illuminate when the input is high and turn off when the input is low The green LED mark...

Страница 9: ...e Neets Device Editor software through the USB port This enables learning of IR codes from your existing IR remote for easy configuration on site or at your desk Power and Error Indication The on LED...

Страница 10: ...ors The onboard RS 232 ports T1 R1 T2 R2 T3 R3 can be used for two way communication with external RS 232 compatible devices The ports T4 and T5 can be used for one way communication with external RS...

Страница 11: ...NEB extender Therefore you need an extender for all your NEB units as well 310 0305 0 Relays 1 G PWR NCL NDA NEB I O ports G 1 2 4 3 G 5 6 8 7 RS 232 IR G T2 R2 G T4 T5 G T1 R1 G T3 R3 Relays 1 G PWR...

Страница 12: ...terminals are not connected when the relay is off LAN Connectors with PoE functionality The LAN connector is used to connect the TanGo to the local area network The TanGo has Power over Ethernet func...

Страница 13: ...3 G 5 6 8 7 RS 232 IR G T2 R2 G T4 T5 G T1 R1 G T3 R3 PoE IN PoE OUT Relays 1 2 3 4 G PWR NCL NDA NEB LAN I O ports G 1 2 4 3 G 5 6 8 7 RS 232 IR G T2 R2 G T4 T5 G T1 R1 G T3 R3 PoE IN PoE OUT 310 03...

Страница 14: ...he power loss in the cables and shut down the output if this loss is too high In practice this means that for example when using 100 meters of Cat5e cable between the PoE switch and the TanGo plus yet...

Страница 15: ...nput Missing SD card or error on SD card Make sure that there is a SD card inserted in the control system After doing the above turn off the power to the control system for 20 seconds before turning t...

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